Absolutely the worst service my family has had a Ben & Jerry's ever. We showed up about 30 mins before closing. Young lady working was happy to see us (was 8 of us). She did fill our orders, so we sat down to enjoy our treats inside. There was an older guy working on a Lego set in back hall which was odd. Another group of 4 people came in and got treats. The went to outside tables to eat, and the older guy went outside to inform them that they had to get up so that he could move tables inside (it was still 15 minutes before closing). They were not happy!! This caused a lot of loud noise inside for us, and he then asked if we were done because he wanted to gather the trash. It was a total slap in the face after we had spend over $60 on ice cream just 15 mins ago and weren't done yet. We won't stop here again! I so hope the owner or manager see this and realizes this behavior is not acceptable to paying customers.
I order a birthday ice cream cake online. They had it ready on time. Great customer service and it tasted delicious. I got vanilla with brownies filling. Strongly recommend this place.
Loved the Ice cream, the girl that was working was very attentive, nice and out going! Loved her
Only writing a review because I was actually very surprised with how nice and friendly the staff was, I went with my little brother and he wanted to sample a lot, it was embarrassing hahaha but the lady was super patient and helpful
Very clean everything and very friendly the lady, excellent service!
never got to go said it closed at 9, was closed at 8:30.
this is the worst place to have an ice cream. avoid this brand.
Worst Ben & Jerrys I've ever been too. The girl was very rude, apparently it was an issue I asked for ice cream tearing her away from her laptop. She didnt wash her hand or wear gloves. Going off of maybe she had done that recently, while scooping ice cream she got ice cream on her hand and literally scraped her bare hand in the ice cream container to get most of it off?, she then proceeded to give me the wrong ice cream. I cant say it really was going to make a difference for me at that point, it all went in the trash.
Freezer burn taste with actual ice in the ice cream. Showed them and I was ignored. Never going back.
I had the Phish Food ice cream (Chocolate Ice Cream with Gooey Marshmallow Swirls, Caramel Swirls & Fudge Fish) on a cone with chocolate and nuts. It was delicious!