This is not a fast seafood restaurant. But it does have best quality of food prepared and I didn't see a single heat lamp in use anywhere (yes I did look). Average wait time is about 15 minutes.
Service was friendly and quick. Seafood gumbo really good. Fried gator was good also. Expected chewy but tender and moist. Fried okra good. Boudin balls needed seasoning. Overall, good experience.
Worst seafood ever. I think we are paying for the free alcohol by the food portion to price. Way over priced for what you get. Fish City beats this place hands down. Nasty restaurant will never be back.
purchased the catfish and shrimp combo with fried and an order of boudon balls. the boudon balls was the only food that was at least semi hot. This is my 2nd time ordering to go and food is not hot. I will not be back.
This was our first visit to this location. I was very disappointed in the gumbo. It was not hot and lacked taste. The catfish filets were hot and ample size. Oysters were just right. The fried green tomatoes were cooked well just lacking any seasoning in the batter. Out of Key Lime Pie.The Tyler location definitely has me spoiled.
It's best to call your order in, because it's takes a while to prepare your order.
I have ordered from the Catch multiple times and this is the WORST food packaging. I ordered the Admirals platter, which is very pricey, and my food was delivered in 2 styrofoam boxes and soggy fried food. In the past I have recommended The Catch, especially during the pandemic, because of the great food and packaging of the food in aluminum bins. All items were soggy and not the quantity of food I’ve received in the past. Also, my sides were not delivered. I called the restaurant and was told complaints have to be made to Doordash. It’s a shame that a restaurant that was so good shifts the blame on a great delivery company and shows no customer service. I will NOT order again to the restaurant. I recommend they are taken off all delivery applications. Obviously, me calling the restaurant did not move to customer service being show especially when I try to support restaurant.
The WORST customer service everThe DoorDash menu is set up incorrectly. It requires you to select either fries or other item yet the menu says all combos come with fries and hush puppies.Instead of making this right, the gentlemen told me that’s a DD and take it up with them. So now a person does not have the 2 sides nor would it allow you to have them.There are only 2 ways to order for pickup. Either DD or call in (and during busy times this is not ideal) which complicates ALL orders through DD if used yet you want your customers to fix issues set for your restaurant. No other option was offered even if it cost more money other than to call DD.No thanks!We will not be back after this treatment.
This has to be one of the most disgusting food i have ever purchased . I ordered crawfish ,cocktail shrimp with corn on the cob and potatoe,and paid almost $40.00.1)The crawfish was mushy and Blue2) The corn was over cooked and dry3) The potatoe was nasty and the shrimp cocktail did not bring any cocktail sauce?I hope we dont get food poisoning tonight.?
Absolutely the worst crawfish I've ever had in my life. Zero flavor, dry and cold. Served oysters on the half shell with no crackers, horseradish, Worcestershire sauce, cocktail sauce or lemon. Won't be back