I arrived at this establishment at approximately 920 Pm to order Pizza. I was told by one of the employees that they are closed… So I pulled around to the front of the store to see the hours of operation and it clearly stated 1000 PM. I requested to speak to a Manager to see what the issue was. The manager stated that his employees needed to go home before 1000 and to meet their curfew….. Definitely lost my business.
I placed a mobile order for 15 pizzas on Friday for a Sunday pickup at 11:30. I arrived at the store at 11:20 and it took them additional 20 minutes to even open the doors. I came back at 12:30 waited 10 minutes it only received 10 pepperonis and was told to return in 20 to 30 minutes for the five cheese pizzas I ordered. This store seems to be run by a bunch of teenagers I didn't see any management. Now my pizza and I or 45 minutes late to the birthday party good job guys.
Worse experience ever I would give no star if possible and still not able to get a hold of store or a corporate number and its been since April 3rd when we went to pick up the crazy mess of a business. I am owed 5 pizzas. Orders online 4 days early and was given a pick up time of 1130 (birthday party starts at 1230) we are there and store is closed... by 12 someone shows up tells us about our order, husband took me.home.drove up there and by 1 only had 10 pizzas ready then wanted us to drive back for the other 5..... it's been a week and still no way to get ahold of anyone. We are out almost $30, plus time and I would never use them again.
The worst store I been to. It’s run by kids, they always have the store close because they “ran of dough” how if the store is always closed. Also they stay smoking, waited a hour for a pizza that I ordered online and paid for. I went through the drive through and they told me to park in front of the store they would bring it out. After waiting for 1hr there. I decided to get off and knock on the door.I finally said something yesterday and told them I wanted to talk the phone number of the manager because I wanted to complain about them. One of the kids came at me like he was going to fight me, 2 other kids just hold him back. They where all every disrespectful. I have called corporate but it sounds like they themselves don’t even care.The store just needs to be closed down. Definitely don’t waste your money or time here.
Horrible location horrible don’t buy from here. Ordered online to show up at the store and a sign in the window says out of dough. Will re open at 5pm well it’s 5:25pm nobody wants to answer the door and they have taken the phone off the hook but yet the online already charged my card. This location is by far the worst.
The most unprofessional location I had been to yet. We waited 47 minutes in the drive though after our online order was ready. The front doors are locked so you had to wait to pick or to place an order. We missed an entire birthday party due to this. After 45 minutes 2 kids with their pants sagging and little underwear showing went car to car asking names on the order. If I owned this location I would fire the entire staff and be embarrassed to be open
I ordered 6 pizzas at 2 PM for pickup delivery for SIX PM! I tried calling to warn them to say "I just placed an order for 6 different pizzas." but didn't pick up the phone after 3 calls. I got there at 6PM and 1 pizza was done, I waited for another 30 minutes to get my pizzas, It was very annoying and other people were getting theres before mine! 10/10 would NOT recommend this specific little caesars. I promise no matter what they're just gonna let you down. I work for PAPA MURPHY'S and I one time I saw them playing football outside while i was taking the trash out!
Have been going to and using this establishment since they opened and not once have I ever had any bad service nor any bad food. It's a fast food pizza service just like any other fast food place. Yeah I've had to wait a few minutes here n there but no place is perfect. Reading other reviews that don't fare too well either I go on the right days or right times or both. Either way I'll continue to support this establishment.
Had the worst service and food experience of any pizza place ever at the Little Ceasars in Mansfield, TX located on Debbie Lane. We ordered almost $70 worth of pizza including service fees and driver tip at 4PM to be delivered at 6PM. At 5:59PM I get a text that my order was cancelled. I tried to call the location many times and they must have had the phone off the hook because it just rang busy. My wife went to the store and said that the line was full of people with the same situation, canceled pizza orders. She stated that there was a person standing at the register canceling order, after order, after order.She finally got to speak to a team lead and convinced him to give her all the hot and ready items they had which ended up being 2 totally overcooked and burned cheese pizzas, 2 decent pepperoni pizzas, 1 three meat which must have been somewhat fresh, and two deep dish cheese which again we're overcooked.The attached image is one of the staff members (face hidden for privacy reasons) who is responsible for cooking your food. Taking no pride in the way he looks in front of customers so you can be guaranteed that he doesn't take pride in the way he prepares your food. Not wearing a Little Ceasars shirt or any type of uniform, pants sagging so every customer can see his underwear. I will NEVER give Little Ceasars of Mansfield another penny of my money.
The management of this facility need to work on time management. Been out here waiting for pizza for over an hour. The dude at the register looks confused as hell. This is the 3rd time this has happened I guess it’s the last time they will be getting my business.