I want to say my experience with this Whataburger, has been up and down. At one point I swore I would never go back. The last visits I’ve had through the drive have been so great. There is a very nice lady, named Brenda who works the window. Whatever she is paid she deserves a raise. She brought my business back to this store, and I will happily return to see her, and buy more food. I cannot say enough good things about my experiences at the store, and Brenda is the reason why. I’ve done every single job in a restaurant from dish washer, serving, bartending, line cooking, prep work, all the way to management which I currently do (in fast food). She’s the type of employee whataburger needs, and I wish I had someone like her in my own store. If you visit tell Brenda to have a great night, and that she’s amazing at her job. Not a lot of people understand fast food can be draining, and that lady deserves all the praise for what she brings for her company from the start of the order to saying have a blessed night as she hands you your food.
If I could leave no stars, I would. I am currently sitting in the drive through, where I have been for over an hour waiting on my already-ordered food. I ordered a shake and recieved it melted a while ago. Poor service, poor attitudes with the workers, and just overall lack of care for the customers waiting. After a full hour and fifteen minutes passed they finally came to the window to ask "what did you order again?" Because they both forgot AND lost the food. I won't be back at this location again in the foreseeable future.
Always forget something. I don’t come here often anymore but when I do the always forget something. Whether it be the gravy for chicken strips, fries, onion rings, sauces and even entire meals, there is always something missing. I’ve given multiple chances but every single time I’m disappointed again and again.
They didn't even know how to work their cash register. They overcharged each and every order and we didn't realize until after driving off.
Incredibly rude for now reason teenager … she’s was mad literally for no reason never coming here again11/19/2021 7:09 pm b
No lines. Good speed of food. Nice staff. Precise.
They took our order down wrong n we ended up with extra jr burger n not enough fries. Their service was very slow as we sat at the receiving window for over 20 minutes..we had never been to this one b4 so it wasn't a very good example of how what a burger really represents themselves...
Wonderful experience!! Very professional, food was good, and the staff was courteous and quite efficient..... which left me knowing that I would be back soon. ?
Great night time staff. The manager is very attentive and detail oriented. She remembers me and my wife every time we come by late at night. Our food is always hot and fresh. Shout out to this establishment and the night crew for holding it down!
The burgers tasted alot better than I expected, this is my new favorite burger joint.