I really don't like getting told to go f myself by Juan. This has to be the worst subway in America. And the manager over this store condones this behavior
I’ve been here twice during their listed hours of operation. Both visits they have been closed and it was 6pm one time and like 2pm the other. A group of friends and I placed a call in order and when we picked it up they missed all drinks and chips and had 2 of the 7 orders wrong.
Hate leaving bad reviews but I do allot of mobile orders, and every time I do one 1: if I put curbside never happens and I get down to get it. 2: it’s never ready even after 20-30 minutes of placing the order. This subway is always low staffed. And most recently the poor guy was all alone trying to fulfill the orders. Management needs to step up and staff this place accordingly. And even with a 20 min ready time on the app it can be up to 30-40 minutes for a sandwich. Times can be tuff right now with finding employees but it’s affecting customer service.
Placed an order for pick up at 1240. I get there and none of the sandwiches were ready! Had to wait an additional 20 min.The sandwiches were very good tho, even tho I had to wait 20 more mins. Not sure I will be back
We called and the attendant said they don't close until 7, we get there and the doors are locked at 630. She claims her manager told her to do it. They show to be open until 730 on the website. This has happened on multiple occasions. Do not go here.
Had an online order went fine and had no issues and food was good. Very confused as to why in the afternoon there was one employee working from what I could see
Very kind service :)
Best Subway EVER!!!!!!!The 2 ladies working Thursday evening, June 18th, were so great!! They combined their knowledge and creativity to create the best 4 sandwiches my family has ever had. I'm so totally serious! My 3 kids were completely satisfied and happy after eating the sandwiches!!! Mine was absolutely perfect. We were only in Lufkin for one night, and we chose Subway over the other three restaurants in the immediate area. SO glad we did!! Highly recommend this location.
Had an online order went fine and had no issues and food was good. Very confused as to why in the afternoon there was one employee working from what I could see
We aren’t from here. We looked online before coming, it states they close at 9:30. The sign on the front door states they close at 9:30 but apparently they close at 9:00. You should probably update those or at least train your employees to not be so rude.