It's a tale of two rating criteria: service and food quality. The food quality was really good, whereas the service and attitudes were terrible. The food rates either a 4 or 5. The service rates a one. Employees seemed genuinely annoyed that a customer walked in at 4:30 pm (the place was completely empty), and it showed the whole time I was there. Would I recommend? Maybe. The food quality was good, but the poor service helped usher in early onset indigestion.
Girl at front was friendly but gosh it was freezing inside. My husband orders drunken noodles (no flavor). I got firecracker chicken with fried rice. The rice was cold and chicken wasn’t good. It seemed as if it were a microwaveable meal. Hey the beer was good!
Ordered for lunch through Uber Eats and was unpleasantly surprised to see there were like 5 small pieces of orange chicken I had received. Absolutely unacceptable portion sizes I will not be ordering from here again.
Not what it use to be! There was plenty of food on each plate.The lettuce wrap, had brown all over the lettuce.Sesame tofu with noodles ? was good. The broccoli ? was the best part.The chicken teriyaki was bland.
Ordered takeout recently and the chicken pad Thai was extremely bland and sad. Also some of the chicken had the texture of wet styrofoam and it didn’t feel safe to eat. Other than that the customer service wasn’t bad but the food was so bad I won’t come back.
Ordered the teriyaki tofu and it was completely soggy. I also ordered the shareable beans and they weren't cooked all the way. For the price point I expected things to be better prepared. I really wanted to love what I got but the tofu made me borderline throw up. And from reading other reviews it seems like the workers do not care about quality or consistency. Something in either management or training needs to change since it seems like staff is miserable.
The food was basically tasteless to me. Hardly, any flavor at all. Simply bland noodle topped with even more bland chicken bits. I asked for extra spicy/hot. Was anything but that.
I love this place. I always get the chicken fried rice and edamame. So good! The only thing that super annoys me is how they moved dine in ordering to the take out counter. Frustrating when your order is sitting there but you have to wait behind a bunch of people who are deciding what they want to order.
The yum yum shrimp were anything but; bland, hardly hot & barely sauced. The crab wonton was burnt & the insides resembled neither crab nor cream cheese. I have a broken arm. For my lettuce wraps, they brought me a 1/4 of a wilted lettuce head, to assemble myself. The counter help was sullen, at best. My 1st time here; I am not impressed. Waste of money.
My husband went to pick up a to go order for me. They left out the green beans. So he had to go back to get them. And then they decided to inform him that they were out of green beans... They said they would send a refund, and they never did. That is so disappointing that they let him take the order without even offering an alternate or a refund for the missing item of $6!!