Very disappointing I took my 90 year old mother with her Walker and her oxygen we stood inside the store for 15 minutes without anyone acknowledging us there was only one worker in the front and she was trying to do a telephone order which she was having difficulty with Finally another employee came to the front there were 2 in the back and she was rushing around with a waffle cone and we asked if she could take our order and she said she pointed to the other girl and said oh she can do that when she's off the phone She seemed to be a manager quite arrogant and dismissive of the customer's needs . (She is a thin blonde woman probably related to the owners).So we left and went to J's creamery where we recieved excellent service and had very friendly staff.My mom really enjoyed her chocolate shake!
I will not be returning here. The girl made too much of my ice cream and it did not fit in the cup so her coworker told her to put the rest in another cup. She then charged me for the second cup of ice cream claiming she had to. There was no manager on duty for me to speak to. That’s just ridiculous. It’s not my fault she made too much. I wasn’t going to let her just waste the rest of it and throw it away.
Way too overpriced for quality of ice cream. Selection is cool and all but just doesn’t taste amazing for the price.
One of the best place to enjoy ice cream. Had a great experience. Really liked the flavors we tried; like chocolate, coffee, vanilla, buttermilk with cone. Nice and clean place as well parking available.
I haven't been here in a long time. Always loved coming here as a teenager. We went last night and there was a long line. We waited for a solid 20 mins and never moved. It was around 9pm on Sat night and we were both tired, so we decided to grab some Menchies across the street. There were two workers who seemed very overwhelmed but were trying their best. They seemed to be swamped with door dash orders and were never able to help the customers in line. During the 20 minutes, I think only a single customer was helped. Door dash seemed quick though - they always had those orders ready and the drivers never had to wait. Ordering with Door Dash seems to be the way to go for next time!
Great ice cream. I recommend getting whichever ice cream in the white chocolate ice cream cone.
Excellent suggestions for flavor combinations are posted. Very good ice cream and friendly staff
Bless the young kids working today. They got super busy and these really young high-school kids were still smiling and patient even when some of the customers were not. Mixing that ice cream isn't as easy as you would think!!! Stuff was frozen like a brick, the young lady and gentlemen working were trying their very best. Saw a bunch of negative reviews about this place.... if you can't be happy going and getting some dang ice cream, the world is going to be a really hard place for you. Thanks to the young kids working tonight, really appreciate the smiles and ice cream.
The worst Marble slab ever, whoever runs this place should be embarrassed. The 14 year olds working were horsing around scraping frost into the ice cream, then poorly mixed ingredients to about half a bowl then added just ice cream to the top to almost fill the cup WITHOUT MIXING! After asking to mix it up they ignored the request so i told them to do it over or mix it properly. The young girls ran to the back and left an older one to help us. Still did a half a•• job. Would not recommend!
Second time we have been here and been disappointed, came in to use our anniversary reward today but this location was almost entirely out of ice cream and a lot of their toppings. So sadly no ice cream for us and not able to use our reward. 2 weeks prior we get to the location and off the car and in the establishment at 10:43pm but they said they could not serve us bc it was their closing time. Where is the management and why are these issues recurring. Lack of management skills ?.