Freddy's Frozen Custard & Steakburgers

7732 Milwaukee Ave, Lubbock - 79424
139 reviews
New American Ice Cream & Frozen Yogurt Burgers
(806) 783-0285

The burgers here are great. Shoestring fries. And great shakes. The music was blasting. And not in a good way. It was turned it it was distorting as it came out of the speakers. They played one song and a lady came on, the dj or station host or whatever and screamed a 5 minute story about who knows what. Then one more song, and a 5 minute screamed story. I asked if they could turn it down some. I was told no. It was horrible. I had to yell to order the teenage girl that was running the register couldn't hear me unless I yelled. The 2 teens in the back both had ear buds in so they didn't have to listen to the horrible sound over the speakers.We ate, we left. We (my wife and i) did not want to be there anylonger then it took to eat.

Little crazy ?. They were slammed on a boiling hot day, we wanted ice cream. Drive thru was SUPER long, we waited patiently. Finally get the window, hand the kid my card. He starts handing us bags of food and drinks. Half way in the process, he stops and says "wait, is that all yours"? I'm like "I have no idea".... he is like "hand me everything back!" So we start handing all the food bags and drinks back to him. He looks at me and asks "did yall eat anything"? We are laughing at this point and assure him in the 15 seconds it took as he handed us everything we didn't have time to eat any of someone else's order.We wait a few minutes and he comes back with our order-but during the confusion the kid didn't give me my debit card back.... didn't realize until late that night.Call early the next day and they swear they don't have it- I know they have it. Call back in the afternoon and ask to speak with a shift manager- she swears they don't have it- I know they have it. Wait a few hours and call back and ask to speak with the head manager- the girl from earlier gets rude, she says "we don't have your card sir". I tell her she does... she takes my number and I can hear her complaining about me to other employees. 20min later the manager calls-they have my card....

Burgers were good, not dry they do need bigger fries though not the shoestring fries

Ice cream/frozen custard was good, but they need to back way way off on using the entire salt shaker on the burgers and fries. If you didn't have kidney failure before getting the combo, you'll have it when you leave. Make sure to order water, you'll need some.

Lady at the drive window was so nice! Its rare these days to get a smiling face. The food was great as always. And my kids like to eat there.

Burgers were good Cali burger slapped. But the fry's we're not good. And dining was dirty. Staff was nice and funny.

Went through the drive-through at lunchtime. Had a worker throw a hamburger with mustard into my car .. The mustard was loaded up. I’ve never witnessed anything like this or been through anything to this effect in my life. But the disrespects and the management from this company in Corrales Needs to be called out for their tactics and manipulation

Decided to give Freddy's a try tonight. The dining room was empty yet almost every table was dirty. The girl that took our order didn't even greet us or let us know she was ready to take our order. After a little awkward silence we jumped in and started ordering. They were out-of custard so we ordered a #1 and #2 with onion rings. They ended up being out of onion rings, the burgers were good but honestly I've had better at braums and the fries were way too salty. Really too bad since I know they are better than this and I do understand that post covid good help has gone by the wayside but training the cashiers in service could've gone alone way.

Had the Patty Melt with fries and a drink. Also had a side order of fried cheeses curds. Always delicious.

Service is excellent and the food is good. However, the speaker at the drive in is horrible and the pickup window itself is not very well designed.