Cracker Barrel Old Country Store

5018 Milwaukee Ave, Lubbock - 79407
231 reviews
American Southern
(806) 795-9884

Very friendly and great service!

Most delicious. I had the special which was chicken fried pork chops.chips.. tasty.

Service could've been better. I got biscuits and gravy and my grace was more like mashed potatoes. The pancakes are good. But other than that... not for me. I've had breakfast and dinner there. I'll pass. But, the atmosphere is warm and inviting.

always great food to be had

I'm actually sad about giving a 2 star review. We love cracker barrel usually exceptional service and food. However today we spent close to an hour and a half just in the dining room. Waited about 40 minutes to get our food. When the food was brought we were not given any silverware. We actually had to get up and track someone down to get utensils. So needless to say by the time we got to eat or food it was cold and lackluster. It will be a long while before we eat here again.

Went there today to eat being this is my favorite place. But sad to say I was very disappointed. For one it took a while for us to get attended too, once we ordered food came out quick, they got our order wrong. We ordered country fried steak, mash potatoes and corn. Fried chicken okra and mash potatoes. They brought me scramble eggs, hash brown casserole and grits. I did get the corn but it took them a while to bring the two sides of mash potatoes. I never got my corn bread. Our waiter said at first that it was busy so orders were getting mixed up. Then he said that another table ordered the same thing so that’s why it got mixed up. Also my husbands chicken seemed to be a little under cooked. I hope this never happens again cause I love eating here. And I hope u talk to ur servers on how to do their job right.

Atmosphere and food was great. Very nice and clean place. Service was on point. Will come again next home I am in town. Found a new place to eat.

Lubbock, Thanksgiving 2021 - Won't do Thanks Giving there again!Typically CB is very good and 99% of the time we eat in. I like the food, never had a problem, until Thanks Giving. I know it's been a couple months since then, and I want to say something else about CB... I have noticed that since Thanks Giving, the wait times for seating are longer, like twice as long; to the point where we left and went elsewhere for our after church lunch. The couple times we did wait, after a 30-minute wait, 1/3 of the dining are is unused and the two other sections (the other 2/3's) have perhaps 30 - 40% of the tables seated. I find it hard to believe that people have to wait so long to seat.My Mother was a Waitress her entire life, and I worked in the industry when I was younger. It is always more acceptable to a customer to waited when seated because at least the wait staff can get waters or drinks out, and make it a bit easier for the customer to wait for an order to be taken. Better to be seated, than standing around! Especially when it is either cold or hot outside.There are some efficiencies that can be made, that will provide greater service and satisfaction to the customer with a little thinking and organization.I would be happy to consult on customer satisfaction and processes that would provide that.Rev. Dan Olsen

Today was the first time I have been here in several years. I had low expectations due to the current state of the restaurant industry; customer service is lacking in many places.We were greeted immediately after entering and promptly seated. The wait time for the food was short. The waitress and the entire staff were extremely friendly and the food was actually better than I remember. It wasn’t very busy in the middle of the afternoon; however, I appreciated the great customer service.Keep up the good work.

Well here we are again. Went to Cracker Barrel this am. Ordered eggs sausage and pancakes. Well the pancakes went to butter them it was like buttering toast. Went to take a bite. Like chewing toast. Tries my bacon like laggy taffy not good. Tried my eggs the looked fake tasted about the same. Well let’s talk about the worse part of all the sausage Well I’ll just post picks I’m sure y’all can figure it out. Deff do not recommend. Taste horrible. Device about the same