I have been going there for years, almost weekly. The past couple months have gone downhill, both quality and service. Tonight I took my mom out to dinner and had a terrible experience. We were seated and after 15 min received the water. At 30 minutes I went to the register to ask for a waitress because no one took our order and we had still not gotten any chips and salsa. She then came and took our order, but still no chips and salsa. Finally I went to the register to ask for chips a third time, then she brought them. After another 29 minutes, we finally got our food and it was not right. I asked for the manager and asked for it to go since we had already waited over an hour. The manager acted like she could care less. She told me that my order was free. I did not come there for free food, I came to enjoy a evening dinner with my mon.....so much for that ideq! I am not sure I will be back!
this is our go to spot we love it THERE both of them we take our kids to the one on 50th and slide i the service is great at BOTH location
LA comida exquisita, buena atención a los clientes, buena higiene, buen ambiente, muy buenos precios, la música muy buena también, recomiendo las enchiladas y el steak ranchero,lugar amplio y acogedor.
Lubbock classic off of the beaten path. Everything on the menu is good, and the drinks are some of the best in town. Old school vibes. Only downside: Can get expensive.
Very unassuming Place/local dive. We came in late from traveling, we ate in the dining room it seemed lots of action on the bar side playing pool. Our food was excellent the best French dip I’ve ever had my husband enjoyed his burger, French fries were battered very good and hot.
Bad crowds only show up here. The restaurant always smells like smoke because the bar and game room doesn't have a divider. The employees need social support as they talk to people in a unpleasant manner. Even at the bar area, you'll be judged on if you're a profit or not.The bartenders will just completely ignore you, if they feel you're not going to be worth their time. So with lack of attention to select customers, it's no wonder why this location is failing.I wouldn't ever go back here again. Because at the end of the day you're just nobody unless you PAY for attention.So have your money in hand and make sure to wave it in the air, so you can BUY Customer service.
The only saving grace for this place was the food and drinks when you could get them. The staff is super rude. I think they only cater to men. If you're a female, expect to wait a long time before being acknowledged and served. The food was delicious but the waiter was just as rude. I don't think any of these people wanted to be working. I don't recommend this place at all
Overall experience was good. Being that they were short on staff, I believe that they did good for a table of 10. Food was good, service was good, and it was roomy for the size table we had. Would recommend this location if you are in need of a place to accommodate a group table. Thanks Copper for trying your best. Great job! Order was correct and server checked on us in timely manner and was patient.
Food was good. There drinks where watered down. Wasn't happy with the bar tenders drinks. The service was good , by the way.
first time here. had the chili rellenos..wow.