Very disappointed in the service today. I placed an online order @9:30am for pickup @11:15am.. Knowing I only had a few minutes fire lunch today. They sent a text with a link so that I could let them know when I was headed that way. (Not sure why, I have them a time of pickup). But I went to three link and shared that I was in my way, shared that I was at the restaurant. Went to the pickup spot and waited 15 mins before someone asked me if they could help me. When I gave them my name, they threw together my lunch, it wasn't even ready. The part that irritates me the most is that they auto add a 20%tip for the restaurant staff.
Yummy food! Great salads!
Was there today. They seemed short handed. A lot of dirty tables, food slow coming out of kitchen and morale seemed low. There were 5 of us. 4 of us had salads, and 1 sandwich. Salads were good, but bread on sandwich was hard as a brick! The mini bar where they keep condiments was almost empty and needed restocking. Just an OKAY visit. Needed improvement. They weren't terribly busy either.
The guy that runs the to go area is dope and really helpful. You can definitely tell he runs it, you don’t even have to ask. I give him 5 stars, I give the restaurant , because it’s always too busy and not enough seating. There was also very little sauce on my pizza, but still good.
Food was good but waited 55 min to get served. When they delivered the food they got the order wrong! The restaurant was not even packed inside. Moreover the waitress was super rude, throwing our food on the table and the plastic fork and knife almost at our faces. When complaining at the manager the only answer we got is they are short staffed. The staff was not even running around they had time to laugh and do nothing. Not my definition of short staffed to me!
love the spicy shrimp pizza
Love the newks q. Always fresh and hot. Loaded potato soup and the chicken tortilla soup are delicious
The pizza was very good. The shrimp poboy was very good but the cocktail sauce was amazing. The tortilla soup was good. The service was excellent.
Absolutely gorged myself at Newk's today! I'm a glutton when eating at this fine establishment.
10/10 would recommend. Managers and staff are very nice and helpful!