McDonald's

408 E Marshall Ave, Longview - 75601
137 reviews
Fast Food Burgers Coffee & Tea
(903) 753-1622

Went there to buy the quarter pounder 2 for $6 deal in the drive through. I got my order, and I started eating one in my vehicle. Which I parked.The thing was barely cooked! It was so bloody in the middle and very greasy!I ate some of it because I was hungry. I threw away the rest of the order.I'm very disappointed in their cooks!I will NOT eat at that location anymore!

I don’t know who the manager was on duty on Monday March 28, 2022 but she was absolutely rude. Especially when you make a 6 year old cry and not want her food anymore. Wouldn’t even let me get a word in that they parked me and completely forgot my meal but served 3 cars parked beside me while I waited. This was the best McDonalds to come to but now I will be looking which manager is here.

Go out of my way to get a coffee and I was told that the coffee wasn’t ready. Why open 24 hours if you’re not going to serve the entire menu. Never again.

Rude, disrespectful, when ordering it’s “will that be all for you?” constantly. Not “can I get anything else for you?” Hey. It’s y’all who are making the money. And when brought to attention his comment was “Well. It’s fast food.” Well it’s also, being respectful to customers. Also drive through lady was terrible. She put down random stuff, random sauce, drink size was wrong. Terrible service. Do better.

Very busy, but there's two drive thru lanes now. Friendly and good food.

They're not great on customer service but they're quick with making sure food is surprisingly still decently warm

This particular experience was horrible. First I made a mobile order and was in my car spot waiting. One worker comes out and says frap machine down and what would I like instead. I said just take it off.. from this moment 2 tea's, 2 cheese burgers and 2 chicken sandwiches took almost 20 minutes. Then another worker finally did bring this but only brought 1 tea .. so.she went back for.another saying the company is to send someone that can fix frap machine and to call see if it working BEFORE making the online order. Ok well I can't always just make a call but I just agreed. My first burger was promising until I bit into a cooled off burger. Not me being picky but you can tell it sat in that back the best part of 20 mins to cool off that much. Didn't complain just drove.off.Update over week past.. ordered online again and waited for my cold fry and she shoved the bags in the car and left.. ummm my drinks please .. nope she gone .. I am not a big loss for this location but I will eat anywhere else but here ..

Food is 50/50 the staff makes you feel very rushed and unwelcome after placing my order and drive through and pain was rushed out of line and sent to park. That's not a good way to keep your order time down

Easy ordering experience on the app. However when it was my turn to pick up my order in the drive thru it wasn't my order. The person asked me to pull into a parking space and it would be brought out to me. I waited a few minutes then it was brought out. I was only going a block over to the hospital to pick up my friend, and when I got there to wait for her I opened up the bag and my food to eat and discovered that it was still not what I ordered. I did get an extra hash browns, so that kinda makes up for it

Late Saturday night visit. The payment window guy had no clue. The food window guy was practically throwing food out the window and ignoring anything said or requested. The 3 stars are for the morning crew. They are always happy, attentive and the food is prepared as requested.