4* just from price, but the food was really good. This was our first time trying a Chipotle anywhere. Be careful with the tomatillo sauces,while they are flavorful, they pack a punch. Definitely not complaining, just faith warning. My only complaint for this location is the parking, or lack thereof. The quesadilla and burrito bowls were loaded and great. Sorry I didn't get pics this time.
I have tried several times to speak with a manager about the service at the Longview location. Today, is the day that I am convinced that I will never return to the location. I am not sure if the workers are aware of the correct portion size. The three bowls I got all had a different issue. One bowl had 5 pieces of steak. The chicken was very dry and I barely had food in my bowl. The guy had to scrape rice from the container to give me one scoop. Let’s just say that we had cereal and milk after eating. I have had food at their Ca location and was able to eat twice.
I don't like the food there! Very cheep ingredients served by workers who give not one care on any givin day nor can get an order correct.
I do not like to post reviews before contacting the business. I have contacted Chipotle twice, sent proof of purchase and have not gotten a response. Chipotle does not give you the option of direct contact to the restaurant, you have to email a complaint department unless you go to the location. We had dinner at the Longview location and this is the list of issues:The chicken had been in the warmer and was over cooked; when we ask for chips and salsa they were out of chips; we purchased drinks and there was no tea in the dispensers; and finally when we went to leave the trash cans were so full there was no room to put our trash. I know this is a difficult time for food service but at a minimum there should have been a manager to address the issues.
Food had no flavor. They forgot salt and lime on the rice I think or maybe out, as they were serving just plain rice. I didn’t realize until after I left. They were out of veggies and all salsas. Worst Chipotle meal I’ve ever had.
Employees were great, meat was a little tough in some spots but pretty good. I really appreciate the happy staff
My first time trying chipotle and it was absolutely amazing I was full I really couldn't finish my beritto
I picked up my order today and as a courtesy I attempted to call and notify the restaurant that their root beer was out of syrup. I called no less than eight times and it rang until it disconnected. These people do not care about the customer service or the restaurant
I don’t know how chipotle teaches how to cook rice, but it’s not that hard to get a rice cooker and time it. Both myself and mother got burritos and once we started eating it we noticed immediately that the rice wasn’t cooked. It’s very annoying cause this isn’t the first time this has happened. Do better
Love it, they never disappoint even though it's an hour drive away well worth it