I have been a long time customer. The food was good before. Recently, they left old chicken and sauce could be from many days before that made my stomach hurt. Would never come back again!
Those beans taste like my grandma's...homemade! I really enjoy all the fixings that come along with the meal. Great option for a quick family meal.
Drive through intercom broken, so had to wait in line and then order at the window. Got to the window and waited 5 minutes before someone came to the window who did apologize. Food was great, but the service wasn't.
the drive thru line has been waiting for about 30-45 min, I was just here to pick an online order and thought would be quicker. I have called several numbers, and not one of them works. theres no answer at any of their numbers, online says their licenses are expired and cannot take calls. this is ridiculous. ?
Probably one of the LONGEST waits ever for food!!! Every single time I go here to this specific location, my wait time is always an hour or more!! When there are typically only a few cars ahead of me.The woman who works the cashier doesn't speak english very well she only knows a few words. She gets my order wrong every time. She’s very nice and obviously not doing this intentionally, but the management there should be realizing this and fix this issue with someone who knows a little bit more so the orders can come out correctly especially since everyone has been waiting and hour..but food is always good, just plan on spending A long time in that line.
My husband bought a whole chicken this evening with charro beans and French fries (they were out of rice).The chicken was under cooked (pink and bloody around the bones).This has happened before but this will be the last time we frequent Pollo Regio
Churros are very good, hot, fresh and crispy!
This was my first time trying pollo regio and oh my i will definitely be back for more! Amazing service and tasty food ??
This place is terrible! It is always closed! You have to go through the drive thru, and they take 20 minutes or more to give you the order. If you are thinking of buying from them, be ready to sit in your car for a while. I do not recommend.
I like the chicken the ladies are very polite and friendly, I didn't give 5 stars just because the green sauce is not spicy.I'm definitely going back again to buy more chicken.