Starbucks

1075 W Round Grove Rd, FM3040, Lewisville - 75067
38 reviews
Coffee Shops Coffee & Tea Coffee
(214) 488-3060

Whoever the girl was working on 2/1/2022 at night needs a severe attitude check. Horrible service and should maybe look for a job at McDonald’s, because Starbucks is not a good match for her.

There was actually a body in the area today however the girl there acted like we were going to steal something and covered it as trying to push the glasses on us. When we did order a drink we were told they were out of most of what we asked for and that she didn’t even have everything to make a hot chocolate so she substituted ingredients. We didn’t try them until we left or I would have asked for a refund. They tasted like they were made with curdled milk. In addition to dealing with girls nasty argumentative attitude the order was un-drinkable. They are better off leaving the area empty. I believe this is an independent store but they are giving all the Starbucks a bad reputation.

They really seem to struggle getting orders out quickly.

This is the first time I ever had a problem ordering my coffee ! I had to repeat my order at least 3 times , person who works there Tamaya or whatever her name is very rude .She kept saying HUH and the whole body language little miss thing had is just unacceptable. She even lied not to have vanilla bean just to make things even more difficult. 0 manners and 0 customer service !

Walked up to order a drink. Two girls working discussing about work schedule. I say hello. No response and a quick stare at me as if they saw someone they didn’t want to see. Goes back to discuss about their work schedule. Didn’t take my order. I just walked out. Get those clowns outta there.

Manager needs to add more employees!

Great coffee and groceries and service

I’m sure the coffee tastes awesome. I showed up 10 min before closing. The employees were long gone. I’m sure they had better things to do. It’s fine if you want to close before 8 but change your hours. “Closed at 730”. No problems then. But then you’d probably close at 715....

Made my order online, when I got there it was ready, they staff was pretty nice.

SB worker said “latte is a hot drink. I can’t make it iced.” Wow. Lol ok ? definitely need more training.