Dropped by for Easter lunch/dinner waited by the door for 15 mins, while two servers were talking by the kitchen area they saw us but never came to us and let us know they’ll be with us shortly! Secondly had to ask the server to get crayons for my nephew! Then we ordered drinks and clearly the plastic glass was not clean, like did she not see it while bringing it or while putting in the drink! Worse place to come in . I don’t leave negative comments but I had too. They’re not organized. Two servers came to our table to get our order while we gave out order! My server was not good at al! She’s dressed up with colorful eyeshadow for Easter , they’re not paying attention at their job. The two white heavy servers are keep talking to each other and not what they’re suppose to do and it’s NOT EVEN BUSY
Food and drinks were good, but I mainly wanted to share that our Server Erica killed it! I think she had at *least* 10 tables and she was also seating guests, and cleaning tables. She not only made sure everyone was taken care of in a timely manner but she also went above and beyond bringing tables to-go drinks, boxes, and checking up on them. She had a great attitude in what even the most seasoned employees would have considered stressful. She definitely deserves praise and recognition.
I’ll never visit this location again, we waited 15 minutes to be seated due to no one being at the entrance. Once we were seated a gentlemen asked for our drinks and we never received them after waiting 30 minutes. He came to the table and told us someone was supposed to take over the area for him in which they didn’t. We gathered our things and left, this was my first and last time coming to this location. Based on the number of empty seats in the restaurant on a Saturday night I can tell others feel the same. I understand COVID is affecting a lot of things, but this location should just be shut down as they don’t have adequate staffing at this time. After we left we went to Chili’s in Irving and were greeted immediately, and serviced our food quickly!
went here a couple of days ago with my young son. Time was around 1:00 pm, a weekday, and not busy. There was no hostess to seat us when we walked in but the manager saw us come in and seated us after realizing the hostess was not present. We ordered right away. I got the salmon lunch special and my son got chicken strips and fries. After taking our order the waitress disappeared. 15-20 minutes after that we were brought our food by a young man who might have been management but was not the same as the man that seated us. This young man's service was excellent. Made sure we had what we needed multiple times and bantered with my son. My son thoroughly enjoyed his food. My salmon was a little overcooked and everything on my plate was just slightly above cold. I figured it had sat waiting for the my son's order but besides being lukewarm the flavor was good. I hope at least some of the tip left went to the young man. I'd be willing to try them out again.
Upon arriving we were not aware of the short staff. We were seated timely but then the delay started. However we were constantly kept advised of the status of our order and food. The general manager was really moving to get food served. He and the bar tender were the only ones working the front; he said 3 waitresses were just no shows. Food was hot and very good. We will return. Real kuddos to the manager.
Applebee's, What happened to you?Arrived just after 9pm. Nobody at the door to greet us. So we walked into the bar area to sit at the 1st, then the 2nd, then the 3rd sticky table. We gave up and used some Hand Sanitizer that we had to wipe down the table with. We saw that the bar tender was busy so we sat patiently for about 5 minutes until she came around. Neither one of us really wanted to bother with the other 4 employees that sat in the corner the entire time. Funny thing is, we overheard one of them complain about their lack of hours and tips. well who are we to be the ones to break their streak.Our Trio Dip Appetizer and 2 beers arrived promptly. And I sure wish I had ordered a bottle and not Draft. I couldn't drink it due to the stench from the glass. Neither of us made it passed 5 chips. Greasy and Stale, oddly enough. My burger and fries were pretty good. I'd order again. if I go back of course? Her steak was good as well. But the Garlic Mash Potatoes, WOW. Here's a tip, just a splash of water or even milk. would prevent them from setting up and becoming a solid 1lb potato again. Neither of us wanted to see how their dessert would turn out, but it was a funny conversation.We both said Next time, Chili's.
We ordered margaritas and asked for light ice and sugar rim, drinks were made and sat on the bar for 15 min before we even received them.. on top of that I could tell that they didn't do the sugar rim and before they brought them the waitress did tell the bartender and he got another glass and thrown sugar on it.. when brought to the table the drink had bare to no sugar and was dripping everywhere from them putting it into another glass and made a big mess on the table.. we asked the waitress for napkins and she never brought them.. we asked the manager and it took him 10 mins and finally brought them.. by that time I told them they could take the drink back and just get me a Pepsi with no ice.. brought me a Pepsi with half ice.. its the concept of simple asks and none achieved.. the waitress brought the food and the food was lukewarm to cold, we did not eat the food and was asked why, I told them about the issues and they said the reasons for the delay was that they were busy when there was only 10 patrons in the restaurant at the time.. I would not recommend coming definitely on Sunday.. service was very poor and unprofessional..
Service was ok. Just ok. Food was absolutely awful!!!! For what they charge, they need to kick up the quality of their food and presentation. In my opinion, their food is below average and sub par. Can get same meals elsewhere for less with better food quality and presentation. Their Margaritas are awesome! The only thing I liked about our visit.
Dakota was a fantastic server. I do recommend asking for him.
Took a bit to be seated and receive our drink order. But with the amount of jobs open I get it. My issue is more the inappropriate music playing. Well I love rap music and do not have a problem with profanity I do not feel this is the place. Especially with small kids (3 while I was there) Clearly the main manager is off tonight?. Every time a normal song would come on it was over ridden by inappropriate song "you do something special makes me was to taste you" What you going to do with that dessert?! Do better guys do better!! And talking about sucking D... No Mam.