WORST EXPERIENCE EVER! Ordered what I thought was “scheczuan chicken” advertised as spicy with a red/orange sauce, what I got was this, absolute worst chicken I’ve ever had along with almost no flavor to top, not even a hint of spiciness & just when I think maybe the rice would be decent, NOPE! Rice was terrible as well, tastes as if it was sitting out and they just reheated it! $37.95 later & I couldn’t be more irritated, called the manager to complain about my meal and ask if they possibly made a mistake (they didn’t) and he had the most nonchalant attitude I’ve ever experienced from a manager! Literally laughable, no wonder the place was practically empty when you walk inside, TERRIBLE CUSTOMER SERVICE & HORRIBLE FOOD. Wouldn’t feed it to my dog .
Restaurant was really clean,food came out really fast,portions were big ,shrimp Pad Thai was cook to perfection ;the only thing is I wish it had more vegetables.Singapore noodles were delicious as well ,beef was soft and well seasoned.
First time eating here. I order sesame balls, crab rangoons, and sesame chicken.First of all, I’m not ordering here again. I don’t think I’m a good customer for this place. I didn’t really like anything I ordered. This place gets 2 stars for quantity. They served me a lot of food for $25.The crab rangoons were really flat with very little filling. The dough was rolled thick as well. The sauce didn’t help cover any of this.The flavor of the sesame balls would probably be alright if they were cooked through. I really couldn’t eat them so that hard all I can offer.The sesame chicken is ok. The chunks are MASSIVE. They remind me of chicken popsicles when on a fork.
My family and I went to Bao’s for dinner on a monday night and had the worst dining experience of my life. The waiter was extremely extremely rude, drinks were never filled, food had no flavor, and slow service all while being the only table in the building. I worked in the food industry for years and I am not one to complain but this was the worst experience i have ever had. Will never return.
I tried this for the first time this week. I ordered by phone and the guy who answered the phone was somewhat curt. I was not sure he took the order correctly. He told me it would be ready for pick up in 10 minutes. I was not in a rush and went 20 minutes laterWhen I got there the place was empty and the food was not ready for pick up. He told me to take a sit. When I got my food I saw napkins and was about to get some and he asked me why. He said that there were napkins in the bag and that was not true. The food was not any good. The fried rice had a strange color and taste. The meat appeared to be left overs from other dishes since it had batter . I was very disappointed.
Received a menu at my door and just had to try them out. Ordered some takeout for lunch, food was ready in under 15 minutes. The potstickers are absolutely delicious, ordered some sweet and sour chicken with one of the best sauces I’ve ever had. The orange chicken was pretty good, not quite what I was expecting as it was their own take on it but still delicious. The potstickers and sweet and sour sauce definitely stole the spotlight on the entire meal tho! (Would have taken more photos of the food but it was all eaten fairly quickly)
I would like to leave zero stars for the experience that me and my child just went through. My child is on the autism scale as well as suffers from ADHD. The server in the restaurant told me that another customer wanted us to be quiet because my child was being a little too emotional as I was trying to calm her down. So naturally we got up and left. As I sat outside I called back into the restaurant to explain to them that my daughter has autism as well as has ADHD and I didn’t appreciate them confronting me while I was trying to calm my child down. And as I was on the phone with him he hung up in my face. I walked back inside to ask for the owner‘s phone number or an email so I can explain the situation of What happened.. And he told me that the owner doesn’t speak English and that it wasn’t his fault it was another customer. Which is totally understandable but at the same time he didn’t have to hang up in my face. I am very disappointed in this experience. And people not understanding that there are children out there who just can’t control their emotions sometimes. Don’t blame it on the customer take responsibility and try to be patient for all ages .
Everything is always so fresh! The chicken pad thai is excellent, the beef is always delicious and the vegetables are always crisp and fresh.
When arriving to the location there was no one else there so my family a party of four saw no issue with time being an issue or delay on our food. When the waiter arrived to the table he spoke so fast and didn’t even take our drink order right. He was so fast to do just one standard drink. He didn’t even let my father in law say what he wanted and brought him a drink he didn’t ask for. My husband then requested some tea like myself and the waiter just brought a cup for him to drink from my pot rather than bringing him his own pot as he requested. When I asked for a refill for our new pot he just refilled it with water and left the same tea bag in there, so essentially we drank hot water. The food was not good. I wasn’t expecting high quality Chinese food, I don’t think no one is, but at least some good quality. The meat smelled spoiled and tough. It was drowning in so much sauce almost like to cover the quality of the meat. Then to top it off the rice portion to the meat was a sad little kid size cup. I would rate the over all score a one star based off of the service and food quality. Honestly, Panda Express has better quality and we all know that is not “real” Asian cuisine.
Ordered a lunch special last week. The "new" guy answering the phone taking orders continually talked over me. When I got back to the office with my order, no Spring Roll, no soy sauce, no plasticware. Also, the WEBSITE menu does NOT reflect an apparent increase in prices. When I mentioned this to him when I was paying, he just laughed at me. I asked him "Do you think that's funny? You need to have the website updated so people don't expect to pay one price, and another when they get here." I ordered again today. Same guy. When I went to pick up my order, I told him I did not get my Spring roll on the prior order but he didn't offer to make it right. (I had also called last week and got no where with this same guy.) As I'm checking my bag for the order today, he grabs the bag and grabs the Spring roll out of my bag. "There's your Spring roll!!" RUDE!!! I just wanted to make sure the order was correct today complete with soy sauce and plasticware. I'm been a loyal customer for YEARS now but I may take my business elsewhere. This employee needs some serious training in Customer Service! One star for last week, one star for today.