Cool atmosphere great food. Watiress rude and entitled ask what they had on bottle beer her reply was we have lots...?..ok asked if they had a drink menu said no. Just to be told by a customer that the bottle beers on draft and domestic are displayed on screen TV. Also asked for my bar top to be cleaned because it was dirty with food stains and her reply was she was to busy with drinks. Enough said wow at this rate this place will continue to see a downturn of patrons coming in due to word of mouth. For every customer that it's treated with this type of service it spreads to 30 plus others.
*UPDATE JAN 2022*Dined in for lunch today. Tried the Sampler appetizer (brisket potato skins, fried mushrooms, cheese sticks), half order of onion rings, and knockout Burger with sweet potato fries. Our appetizer came out cold at the same time as our meal ? still tasted really good, but definitely would have SMACKED if it was hot/fresh. The hand breaded onion rings were 10/10. The burger 12/10 - juicy and delicious! Unfortunately, despite "corrections", the sweet potato fries were still un-seasoned and unsalted ? Would have tried the crinkle cut fries otherwise. Confirmed the ranch is delicious ? We didn't try it last time due to an employee telling us it was "Great Value bottled ranch mixed with something" when we asked if it was homemade. Waitress today also wasn't 100% knowledgeable of menu but, polite.Maybe I'll dine in one day, try more food, and change my mind. Until then, based solely on my take out order...ouch. Close to $4 for an un-seasoned portion of sweet potato fries and the ranch is store bought I love me some sweet potato fries and usually don't mind the higher price they come with BUT, dry, un-seasoned - no salt, no sugar, no cinnamon, nada - and bottled ranch that can't make up the deficit, I'm sad ?
I was escorted out of TKO for no apparent reason my friends and I were having a good time we did get cut off for ordering to many shots which was fine I got my receipt and they added 15% gratuity this was a little upsetting because the service was good and I would have preferred to leave a larger tip after tabbing out we were told to leave when I asked why they said because we closed out we needed to leave I was dumbfounded by this I still can't make any sense of it some of my group believe it to be discrimination it's quite possible but strange if so because I heard the owner used to be in as well. Anyways thanks for listening
The bartender customer service was excellent. On the other hand, the DJ “RickyRick” was rude and had poor customer service as I requested one song. Won’t be returning to this location any longer. TKO was fun overall.
The music is so loud that you can't have a nice conversation with people without having to yell and the service was bad. The waitresses would not come around and we had to ask three times or more to please have someone assist us in getting food and drinks. Very unpleasant experience. ?
Service was not that good, food is overpriced and management is very unprofessional. Customer beware! Be prepared to pay 18% tip no matter what you order. Gratuity is automatically included and there is no escaping it.
Food was good. Service was great. Very friendly.We had lunch with our son, who was not able to visit us Christmas Day. So we went to visit him.
TERRIBLE SERVICE EVER!!! And worst of all, they charge you 18% tip even if the service is poor. When we asked to speak to the manager he was so rude and unprofessional. We’re never coming back here ughhh ????
Great atmosphere, excellent customer service, good food!
The bar is awesome and the music is great.