My biggest complaint with this Starbucks is not the wait, it’s the barristas. Overall they are friendly, but they are completely inconsistent with the coffee. I order the same thing everyday, and have been doing so for years. I can’t say that I have ever had the same consistent coffee. One day it’s too watery, another day the coffee taste burnt, another day they bathed it with creamer, another the temperature is warm and not hot, another too sweet …..And every now and then it comes out perfect, ….can’t figure out how they can’t get it right on a daily basis, especially since the order is simple. 4 shots espresso in a small cup, splash of steamed milk, and one raw brown sugar. That is it pretty simple. Overall, very clean location, a little slow but this is mainly because it’s a busy area. I would give them higher stars if their barristas were all on the same page
Excellent store and groove !
Great place for my caffeine fix.
This one girl with curly hair has been so nice to me. Whenever I leave my job in the evening, I go for my average drink and usually get her. After having a long day, no one wouldn’t want to receive horrible customer service as they try to ease their evening. Every time I get her to take my order, I always have a great experience with her. Most importantly a few days ago, her attitude brightened my day after finding out some horrible news. Honestly, I’ve been to many Starbucks around Laredo but I have never experienced this service from any other employee but her. Whoever she is, I hope she knows she’s an incredible employee and makes the best recommendations when you don’t know what to get.
Loved my drinks! This Starbucks is always so busy but it’s good!
drive thru line takes FOREVER. don’t know if they are understaffed, or what the deal is, but it’s ridiculous. by the time it’s my time in line, i don’t even want the coffee anymore. so annoying.
Sign on door said Drive-through only!!I guess you can’t get “The Covid” through the drive-in window!25+ vehicle’s in line so I just went to McDonald’s and got coffee!
Speedy service, wonderful customer service, friendly experience & great iced coffee!!
We love it ? the personal is so cool and fast I collected the minny cup in every State We stop
At least the Starbucks in the mall puts up a sign when they are out of chocolate so you don't waste your time in the line.