To be clear my wife and I always get the Hibachi, so I know nothing of the other foods they offer, however the Hibachi is always delicious! I’ve had every hibachi dish except for the shrimp and they are always top tier. Better than Beni Hanna and less expensive. The chefs are always fun and entertaining, and the other staff members are usually quite pleasant. Have been here over a dozen times and will come back a dozen more times. Highly highly recommend to those who enjoy hibachi.
Went there last night, it was pretty slow, As it was a monday. But Ken did a great job cooking for us and making a great meal with generous portions! I am definitely going to go back!
The customer service wasn’t great. Lots of rude remarks were being made and even the chef came out super aggressive and mocking in a sense. I don’t know if that’s his personality, but definitely didn’t sit well with our table. The whole 20% tip for a table of 5 is ridiculous since we each paid individually and the server wasn’t even that great. She took forever on another persons drink.. spoke to the owner of this establishment and that went absolutely nowhere. He insisted we should have brought this to his attention as it was happening. We were being polite to tell him about this after the service so it wouldn’t be in front of the rest of the table.. the food was good though! I will say that much.
Our family came to Nami in Killeen today for lunch. We were a party of 8 but had two children with us. Those two children are Autistic and only eat certain things due to their sensory and texture disorders. We brought in food (french fries only) from another restaurant for them. We also ordered rice off the Nami menu for them because its the only thing they would eat from Nami. The other 6 adults ordered $190 worth of food. The owner told us that our kids could not eat the french fries because of liability issues for the restaurant. We have been eating at this restaurant for over 10 years, and every time we have come, we have brought fries for our sons but today it became a problem. So with that being said, we have ate our last meal at any Nami location. Im posting this review so you know that they do NOT have a kids menu and you are NOT allowed to bring any food in for children, as well as, they discriminate against children with disabilities. The restaurant is dirty and the waitress was rude. The only reason this review received one star was because we enjoyed Josh the hibachi chef tremendously. He is the only reason that we did not get up and leave. We will not be back. We also will let others know about the service we received. I hope $4 in french fries was worth losing 8 paying customers.
My take out order was extremely late getting to me. When people who are dining are leave that got there after you there's an issue. Fried rice was trash. Looked like rice with soy sauce and chopped up egg. Definitely, not worth the $2 up charge. The chicken was dry and cut into rather large pieces for hibachi. All that said, go somewhere else for lunch.
Technically we ate at the Namis in belton, but Josh (the hibachi chef) from Killeen had come and worked there. He was amazing! Very funny. We will be coming to Killeen next to be able to experience him there.
While the chef was extremely nice and entertaining, the food was subpar and incredibly expensive for the quality and quantity of food. Our entire table sat with empty glasses for more than 30 minutes and when the waitress finally did come to give us refills, she took all our glasses to the back together and refilled them with straws in glasses, and returned them to the table without know whose glass was whose and sat them down with the same straws in them and left. Had they not added 20% gratuity automatically, no tip would have been left. Establishment should be thoroughly inspected by the health department.
Ambiance was nice. Service was great. The food itself lacked in flavor. I got the Chicken Katsu with fried rice. The chicken katsu tasted like bland battered chicken. The rice didn't have much flavor and honestly tasted like steamed rice with a touch of soy sauce and scrambled eggs. I'm no chef but I make better fried rice at home. The highlight of my plate was the stir fried veggies on the side. My husband and I were both disappointed by the food.
Technically we ate at the Namis in belton, but Josh (the hibachi chef) from Killeen had come and worked there. He was amazing! Very funny. We will be coming to Killeen next to be able to experience him there.
Took my girlfriend here 10/30/21 for a 6:30pm reservation. She’ll love the experience boys, you’re welcome! We were seated on time (a few minutes early actually) with two different groups of people, as the hibachi can accommodate at least 10 people. Our waiter was incredible, as was the rest of the staff. The other two groups of people we shared the experience with were very rude and did not interact with the hibachi chef. The staff experience was incredible! The hibachi chef was a master at his craft and customer relations. It broke my heart because I could see how passionate he was and how he wanted to give the best experience he could. However, he never stopped trying and gave it his all to please everyone. Some people just can’t be pleased and those people should order takeout. I tipped my bill amount to show my appreciation to the gentlemen that gave us a fantastic evening!If you plan to sit at the hibachi please interact with the staff and the chef. Also, be polite and treat people like human beings. They are there to entertain and you’re involvement makes their day! They’re all about you and deserve your upmost respect!We’ll definitely be back, I just hope we are joined with delightful people during our next visit! I’d give it six stars if that were an option!