Normally everything is fine here... BUT NOT TODAY (Wed. May 4, 2022 after 6:30pm) we had to pull off and wait over 10 min to get our order and then when we get home.. no forks and I knew as soon as I seen the chicken it probably wasn't done. I've never had soggy, mushy crust on chicken like that. Cut the meat to the bone and it had a lil pink juice coming out. Thought maybe I could microwave it for a few minutes.. but no.. it's bloody to the bone! This ain't the move KFC! Instead of worry about drive through time yall need to worry about putting out quality. I'm bout to go get my money back..... might be back... we shall see.
Worst KFC there ever was..The food tasted odd like something was very wrong with it and there sure was. It gave my husband and I horrible stomach pain for two days straight which is something Ive never experienced from eating KFC anywhere else. For the sake of your health I’d advise eating at a different location or better yet just don’t eat there at all.
Went to this location at 10pm trying to order a chicken family meal and this Lady on the headset keep telling me THEY DONT HAVE ENOUGH CHICKEN ANYMORE TO SELL BECAUSE THE FRYER WAS OFF ALREADY , and i was like , really ??? You are close at 11pm and nomore chicken to sell because you clean the fryer early ...??? Tell me is that a good reason to your customer!!!!! Thats make any sense at all ... Management needs to make further actions!!!!!
It was a very good experience.The food was hot and it peaceful.The only adjustment I made was due to staffing shortage. I was instructed to go through drive thru, pay and return inside to eat.They literally had just 3 people there and no one working front counter. Other than that, I was happy with the service.
I wouldn’t recommend anyone this place, look how disgusting it is in here it’s not clean and they are extremely rude. They take forever to take anyone’s order, I wouldn’t trust them with food. They don’t clean up
Was completely displeased with this restaurant. I worked for the KFC in Harker Heights and our food was good. We had customers coming from Killeen to our store. They would complain about this particular place. The last two times we visited the Greece made my husband sick. Then when I ordered from them the last time our chicken was raw. I spoke with an associate to let them know & they tried to tell I was wrong
Staff does not know how to listen to a customers order nor cook it correctly apparently. Despite that the Manager did a great at rectifying the issues she was kind and processed the refund.that being said my chicken was not cooked all the way and I’ll be making the extra 15 minute drive to go to the Harker Heights KFC from now on.
I asked for extra crispy chicken and I got grilled. The chicken tenders were overcooked and resembled rocks. The order taker kept rushing me to hurry. No napkins or utensils were given to eat the mashed potatoes or coleslaw with. The cooking and customers service has really gone downhill.
Today I went to the kfc on veterans to order food for my family as I was standing with my kids and deciding what to order and how much as I approach to place my order the cashier was rude and disrespectful and told the manager she doesn’t know what I was ordering as for the manager on shift she took my order and felt like she didn’t want to do her work I spent so much for my order and it will be the last time I would walk into the kfc on veterans memorial Killeen tx. Sorry but I had to give it a 1 star if service was better I would of given better results.
I like my honey barbecue wings original they don't have them no more so it's a okay I get y'all want to start for trying but y'all need to get my honey barbecue wings back on that menu thank you I will write some more I'll go back I have my honey barbecue wings I will give you five six stars but I ain't got that so you only get one star for trying I guess