The person working the drive thru won't turn up her headset! She can't hear/understand what you are ordering, so you end up shouting and then she cops an attitude.
Went through Drive thru my husband ordered nachos and tacos. I ordered chicken basket and sweet tea . Well the chips was not crunchy they was soggy so was the tacos . The gravy looked as it had been reheat because it had a skim on it and lumpy the bread didn't have the butter flavoring on it and was burnt the sweet tea didn't taste like tea at all it left a dirty taste and left a greasy film taste in my mouth . I've been here before food was good but today not good .
Three employees inside. Two working and what appeared to be the person in charge attempting to look busy, while doing nothing.The inside was closed and I was the third car in line. It time an excruciatingly long time.This is my last time at this DQ.
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Friendly staff around, together with a delicious Blizzard on a very hot day. ?
Excruciating wait. Went to the inside counter on a Saturday evening just about 6PM. Ordered 2 items a blizard and a small cone. The place was not busy, only one person ahead of me and 2 tables occupied. It took the staff there over 40 minutes to make my simple order. In the mean time 3 people who came in 10 minutes after me got their order including hot food.We had been avoiding this DQ for months due to glacial service and frankly almost surly staff. I stopped this time just to get a small order instead of going across town to the other DQ because that one does drive through only and I thought 2 ice cream items would be silly. No longer going to bother going to this establishment at all.
The food is cold. My icecream cone had hot chocolate running down it. They did not wait for it to cool off before handing it to me and it made a huge mess. The taco shells for old and cold. My husband hamburger and fries were also cold. We will not be returning to this Dairy Queen ever again.
Believe it or not, but Dairy Queen has great salads and delicious nachos in Kerrville, Tx.
Person at drive thru should not have a job. Speaks in a muffled tone, can't get an order straight, I won't stop there again
Ordered 2 chicken strip baskets in drive through, 30 minutes latet we get to window and we're asked, was that 1 or 2, when we replied 2, we heard one say, see I told you..so another 15 minutes and chicken strips were extremely small...done...will go to Canes next time...