I really don’t know why I keep trying to give this location a chance. I think I just keep coming here because it is close to my house. The cookies are always stale and the fries are either burnt or soggy. Recently I ordered four cloudberry drinks and I was given my drinks in kid cups because they were out of clear cups. I feel like I should have gotten them in medium cups since the kids cups are smaller than the clear cups. And the cloudberry drinks cost more than regular drinks. I pull up to the drive-thru window at 9pm and only one lane is open (left side.) I see that the right side flashed open so I drive over to it and as soon as I pull up the open light turns off and there is no one at the speaker. So I had to circle all the way around to go to the open line and once I get there both lanes are open again. Like what ???I’m not coming back here. Please avoid this place. I’ll be driving to a location further away so I can get better quality food.
This review is specifically about this location and not chick-fil-a.I have been coming to this location since they first opened, since it was closest to our home. Everytime I come here they never top off the fries.The chicken nuggets are always hard and overcooked. The aftertaste is like it was heated up in the microwave for too long. I've talked to the manager before and I'm sure they've had many complaints about the lack of fries in a large. This is the fastest and busiest chick-fil-a I've ever been to and was always impressed with the service otherwise. My family will be using the alliance location now since the food is better and more abundant.
Yet another update:Any restaurant requiring me to come inside to order gift cards loses my business. I am over this particular location. The service is too inconsistent for me.Update: The service at this location has drastically improved since my initial review.Dear Chick-fil-A Chocolate Chunk Cookie:You bring me joy...pure joy! ?Old review: Drive-thru is extremely slow...every visit. After several/regular visits, I'm still waiting on the exception. The double lane concept doesn't appear to be working at this location. Generally an 8-10 minute wait after pulling in and before actually pulling out with order.
Everybody knows Chick-Fil-A is top quality. No matter where I travel, I can count on the great meal I expect and courteous, friendly service.
Love their deal of 30 nuggies for $20.00. Their nuggies are awesome. Especially with bbq sauce!
Second time i’ve been to this location and ordered large fries only for them to come with less than a medium fry order. Why pay extra for less ??
Nice people here, they really care about ya and customer service ?
Awesome location to take your family to. The staff was working extra hard to make sure everything was prepared correctly and the customers were happy. They succeeded with flying colors.
It was a free sandwich, which is nice...I do not like that you cannot customize your order like I've done in the past...not sure why extra crispy is not permitted...it's offered in app but was told it is forbidden...won't be returning anytime soon
Quick and friendly service, food hot and fresh as always...hands down the best fast food experience is at Chick-fil-A ☺️?☺️?☺️?