Pollo Campero

1812 N Story Rd, Irving - 75061
113 reviews
Chicken Latin American Chicken Shop
(833) 226-7376

If you want some authentic Guatemalan pollo campero, come here, it's dang good, but be ready to wait over 30 minutes for your food if you're going to eat in, because the drive thru line goes crazy

They didn’t tell me it was gonna take over 30 minutes for my order. I would have left. I ask lady how much more time. She just said it’s coming n walked off.

The best chicken I have had in at least 20 years. The chicken was fresh and hot, seasoned well and juicy! Everything you'd want in a good peice of chicken.

Primera ves comiendo pollo campero de esta locación. Nada bueno, los frijoles de lata todos feos sin sabor, el pollo quemado, el agua de mango no es fresca, es de botella ?? es la primera y última vez.First time eating pollo campero from this location. The beans taste l straight out of the can, no real flavor, all artificial. The chicken was burnt and no flavor, the mango water isn’t fresh, it’s out of the fountain or bottle, taste like water with sugar. It’s the first time and last time I come here. ???Also train your employees on racial sensitive. There’s no reason why y’all being a latin own restaurant aren’t aware that Latinos are not just brown with brown or black hair and treat people who don’t look the part in a racist and humiliating manner. Shame on y’all. If you’re not a brown Hispanic with dark hair who can speak Spanish to the teeth, don’t bother as they’ll make you feel inferior at this location.

It’s an ok broasted chicken, the place is small and tide, the staff is nice and warm as the place, the temperature it was 89F, however the manager mentioned that she couldn’t do much to improve it, the bathroom are extremely busyDon’t recommend to bring your family here

This place used to be so good when they first opened. But to me have gone down as far as service.They always forget to put something in my order.Always a missing item. And the last time they didn't even give me my points.Will not be going back to this location.

I got burnt chicken and bad service. ordered online four piece with two sides , I ordered half fried and grilled but I just got four burnt grilled pieces. And I had to wait like 15 minutes to get my order that I had placed online like 20 minutes before. Employees are way too slow even when theres only a few patrons in the restaurant. Not coming back to this location

the food was so fresh and delicious! it was my first time trying it and man was it the best I have ever ate. I got grilled chicken family pack with mash potatoes, rice, rolls and cookies. my family was stuffed!

F this place . Took 12 mins of standing in the cash register to get my order taken and about 25 since I walk to get my food . Always out of chicken and waiting for more , seriously poor management and probably under staffed . A meal with the drink is $14.34

Fried & grilled chicken were delicious. Manage was very courteous, i let them know it was our first time eating here. Manager offered us a complementary empanada. We'll be back , employees are very helpful and provide outstanding customer service.