Domino's Pizza

3305 W Walnut Hill Ln, Irving - 75038
153 reviews
Pizza Chicken Wings
(972) 255-2257

The food was okay but there was a little mix up to my order. The girl that picked up the phone was very sweet and helpful and said she would have someone send out another one. The driver Varghese was very rude. He had an attitude, shoved the box into my hands walked away without saying anything. I don’t understand what his problem was but very unprofessional.

I've been here three months, and this "was" one of my favorite spots to order pizza from. Yesterday(3-2-2022) I ordered on-line and I paid at the store. I got there and the guy on the register stated that they could not take a $50 dollar bill from me because they didn't have the change to cover it. Mind you, they have a makeshift sign stating that they do not accept $100 bills. I will also add, my pizza's cost was $22 and change. Now, what establishment doesn't have $27 dollars after breaking a $50??? I politely reminded the gentleman that I have bought pizza online from here many times, paying with my credit card, but today, I'm paying with cash. The manager got involved and suggested that I should go to 7/11 and buy something, then return and purchase their pizza! "Comical right??" Not wanting to jump to conclusions as to why they wouldn't honor my cash like they honor my credit card, I insisted that the problem was solely theirs and I'm not going to go spend my hard earned money somewhere else in order to come back and purchase their pizza. And since they don't have a real policy on not accepting my $50, they need to figure it out! Long story short, the guy working the register, took money out of his pocket to cover the change that the manager claimed they didn't have. Unbelievable!!Other than that, "my" orders are always fresh and on time, but whatever they have going on with the "big bills" thing, needs to be on an official policy letter and not scribbled with a marker.Thank you!

Poor customer service. Night shift 02/21/22; Guy messes up my wife’s order. Remakes the pizza and after I asked to have the wrong pizza he condescendingly says, “You already got the reorder so I’m throwing it away.” Didn’t even offer a discount on the pizza he was throwing away for his mistake. It would be nice to have a company that still cares about their customers time and experience. I’ve been here multiple times and everyone has been genuinely nice and thoughtful. As a manager it’s imperative to hire and develop people who care.

I ordered a two topping pizza and this is what I get . 2 slices edible wnd the rest of the pie burnt up. Thanks for messing up dinner . Should’ve stuck to my gut and went to Pizza Hut . I called the place twice wnd didn’t get an answer called three times and didn’t get an answer . Stay away from this place .

Love their variety of menu items.I will pass on their sandwiches, mine was over cooked and dry.Last delivery driver couldn't find my apartment even though they have been many times.

This location is consistently terrible. I’ve been completely ghosted on delivery orders, more than once. No updates, no food, complete radio silence. When I have received food, it’s been wrong, incomplete, or cold. No more Domino’s for me.

It was OK pizza was kinda dry and barely got any sauce or toppings definitely got shorted definitely will wait next time to go to the domino's by my house

I regret going to this dominos pizza location. Please people don't let Becky Rebecca attend to you she is very unprofessional and rude she is the worst employee I have ever see. I have been going to this location since 8 years I have never had a bad experience before, but today is my first bad experience with this dominos pizza with this location. Becky is very rude and I don't recommend her as a good employee because of her bad attitude on customer and very unprofessional. Please reject Becky as your customer service at dominos pizza she's very rude. People run away from this location Becky Rebecca has a very bad evil attitude

Ordered online, shows it was being made, never went any further. Still charged for the pizza. Called for a refund, never picked up the phone and eventually disconnected after ringing for 2 minutes. Employee rude over the phone the first time around. Ive ordered from this location for 2 years and was floored at this experience.

Wouldn't take a delivery order over an hour before closing. This was during a weekday. Was told they didn't have a driver and then that they did have a driver they were just busy and werent taking anymore orders. Don't understand why dominoes would not have more workers/make sure they can deliver until at least 30 min before closing. Don't advertise that your open until 2 AM and you also can deliver if you can't. It's bad business.