Chicken Express

609 W Airport Fwy, Irving - 75062
177 reviews
Fast Food Chicken Wings
(972) 255-4800

I love chicken expressHoweverThis store was filthyWhen I asked 2 employees for a rag to clean my own table because it had food stuck on itThe mentally challenged employee told the second guy where to find a wet ragWhen the other guy handed it to meThe mentally challenged guy yelled at meYou should be patient .They had no idea that I am a level 6 Google guide and his disrespect earned him this reviewHonestlyHe was the reason I got the ragHowever I had already paid for food so I was a paying clientShould have never been told I needed to be patient when I volunteered to wipe down my own table because they was busy and he was the guy who was supposed to be cleaning tables and he was in the lobby on breakNot my fault his tables where all dirty while he took a break and surely not my fault the first person I asked just plain ignored me after she saw me and heard me ask for a rag to clean my tableShe kept working and just plumb ignored me the second guy did the same thing till I asked him louder and more blunt .My biscuit was rock hard and coldChicken was hot but we waited nearly 20 minutes for 5 pieces of chickenSo directly to the mentally challenged employee who made his comment .If you think I would pay you to eat at your restaurant and not want a clean table to sit at regardless of your challenge .During covid 19 break outs all over the country and nasty food stuck to the surface of tableI hope you realize this is what you get in returnYou get told on .Sorry I have 30000 views a year of my reviews .I hope you realize they all agree with me and your break to eat was acceptableYour busy restaurant was even acceptableYour disresptful Co workers and your abrasive attitude was NOT ACCEPTABLEGET ANOTHER JOB IF YOU THINK I NEED THE PATIENCE .I DO NOT NORMALLY CLEAN MY OWN TABLEYOU DO

I have had bad experiences here before but always willing to give another chance.Asked for 8 pc mixed chicken ... I was told it would take 20 min to get breast. So I waited the 20 minutes.I got home it was just thighs and legs; no white meat, which is why I waited. The meat that I got was way too greasy. One leg was totally dry like a piece of wood. Out of eight pieces, I still have five pieces left.I bought a gallon of unsweetened tea... we drank half of it for a late dinner and the next day (lunch) it was very bad. Usually lasts a week.The only things we enjoyed was the sides: mashed potatoes, corn on the cob , and the fruit pies.It wasn't worth the money or the time.I suggest if they say that it will take extra time to get what you want.... don't wait, just drive away.Take the time and check your order, at the window or at the counter, if you dare.

Today I buy some tenders for My family and they told me that there was bad food in it.. I took some pictures with the recipe and the tender.. it's bad smell bad and look bad.. you guys think we can eat this? I wish I could receive my money back and definitely not going there no more.

I have eaten this is Chicken Express for a couple years now and it seems to only be getting worse. Today my fish was cold my okra was cold and the chicken was tough and dry. The only thing good I got today were hush puppies and sweet tea and it's very disappointing that the manager won't even take my call at the store.

The wait time was very long like unreasonably. If it ain't spicy it ain't seasoned period. Sweet tea fire without a doubt. The gravy resembles warm water. It's a meal that's there but not one you seek.

Staff is great. But the restaurant SMELLS TERRIBLE. Food was cold when it came to the table. It’s hard to even sit in the restaurant because of the smell. Under/ the soda machine is where I think the smell is coming from. It’s a very rotten smell almost like old wet socks.

First time ever visiting this location. I was greeted in a friendly matter after a few minutes that I had walked inn. I placed my order and after a few minutes it was ready. Once I made it home we were able too enjoy our Tender and Spicy Tender Como Meals.

This chicken express is horrible we waited 25 mins just to NOT get fresh food. Not only that the food was room temperature and mainly cold also the orders were wrong we told the employee and thought he would come back with the right order and we end up waiting another 10 mins. In which he did not come back so we left. This is my second time coming to this chicken express with this problem I’m never coming back! If I could give no stars I would

We love Chicken Express. They have the best french fries and cream gravy and fried chicken livers I've ever eaten. Next I'm going to try their fried chicken strips. Keep up the great work Chicken Express

Told me to wait 12 minutes for the thighs had me pull to the side and we waited for 30 minutes I went up to the door and they completely forgot about our order these is why I had stopped coming here for over 6 months still same and the lady that took our order wasn’t friendly at all.