Haven’t been here in a while. Traded Braums for those fancy burger places like Hoppdoddys and SkyRocket. But today’s service was a nice reminder that I don’t have to go far for a great burger and friendly service.Thanks guys!
I love the hamburger and banana split. It's my favorite burger.
delicious food, great customer service, clean atmosphere.
The employees here are hard working people always moving and they're willing to help you out on carrying your stuff to your vehicle. My orders always been on time and nothing missing. I like this Braums better!! I stopped by when it was packed and I was out quick. No wonder this place always busy.#bananasplit#strawberryshortcake#Rockyroad #Cookiemonster#1Combo #Food&Icecream
1st time I've stopped in here in awhile...they did NOT get my order correct which is why I went to the braums at shady grove/loop 12 a couple days later...have nvr had any issues at that location.
I have been coming here for years, so when I had an issue with 2 of my orders. a couple of weeks ago, I was a little disappointed, so I contacted them, I was not expecting anyone to respond. I Just wanted to let them know, so they could do better. They did indeed! The manager Joseph did contact me, and apologized an made it right. He was very professional and nice. He offered a replacement meal. This time it was prepared, to Braums delicious standard. Excellent Customer service. Thank you
Made the order on point but took a bit of time. The shake was perfect and the braum's sauce taste very similar to raising cane's sauce.
Before I start with my experiences I always thank God for blessing me the live to see a brand new day. The days that God blessed me is so precious to me these days because we just don't know when it's going to be our last day. I hope everyone is having a wonderful Sunday. When I explain myself to the public about my experiences I am telling the honestly truth about the places that I go to visit each and every day when I do go. And I really do want to tell the public that I am not a Braum's regular customer until recently. And the reason why is where I was living it is far away from my home where I last we're living so now I am back in the community where I have so many pass memories they are good memories also. I feel like God brought me back because truly I was missing because I feel like that's home. If you haven't had their breakfast I like the Homestyle breakfast and this is what comes on scrambled eggs, hash browns, breakfast sausages, and one terrific fluffy biscuit that will knock you off your feet. I wanted to treat myself because I'm back in the community where I love the atmosphere. I really don't know what Drew me to go and get breakfast at Braum's and it was quite early but I did. And I wanted to order to go so I can eat and relax at home afterwards after I got finished I was so satisfied but I also wondering why it took me so long to eat there are breakfast. I was passing them up for all the years of my life and going somewhere else where I shouldn't have went because Braum's breakfast was better. Since I've been back to the community and I have visit at least 4 visit. Good service, good food, and I feel like the price was decent. If the food is excellent the temperature of the food and the food is fresh and I also taste right and also what makes it even better is the customer service. To anyone that read my experiences you cannot go wrong because I'm definitely going to tell you the truth about all of the places I have visit. The ones that I have not responded back because I have been so busy these days. This is what I have to say before I end. I would like to thank all of the morning staff at this location in Irving off of Shady Grove in Irving I don't remember the store number but that's the reason why I'm giving the information that I know. Hopefully I can speak for others. Thank you for satisfying many customers like myself we are very pleased of the friendliness that y'all show and the quality of the food that y'all prepare for us. I am so amazed that I have stop in for terrific breakfast that y'all serve quite feeling and whoever prepared the homemade biscuits tell them I said this well done. Hopefully someone in the corporate office will stop in and let y'all know well done for all the hard workers. May all have a blessed holiday season:-)
Horrible customer service!!! I waited to get served and the Indian lady waited on everyone but me skipping me multiple times. When I confronted her she just looked dumbfounded and turned to the customer next in line. So I left when in my vehicle I called to speak to the manager first was told they were not available then was put on hold and no one ever came to the phone in the 30 minutes I held on. I will never go back and will post on all my social media platforms tell others of this experience and not to go as well... All I wanted was pumpkin ice cream and or eggnog ice cream
I have been coming here for a while now and I had never experience this bad service like I did today. So my question is now we as customers have to let the cook know how well done we want our meats on our burgers?I ordered a #5 today and i couldn’t finish my food due to the uncooked meat. I would eat like that but I did once in another restaurant and I got food poisoning.