Just no. They do not put together the items well at all. The meat is very greasy and not the quality Taco Bell used to have. The shells to tacos are, well, just no. The drinks always have plenty...even outside the cups...every time. Very poor service. Taco Bell menu items anymore are just...I don't get it at all. Not worth the time or money.
Messed up my order twice after confirming it with me. Have paid for extra condiments several times and didn’t get them. And then, tonight, their system just dies after I put in an online order?Three strikes, you’re out. The one on Grapevine Highway is not too far away.
Waiting in the lobby for my food and the employees have their own music blasting with cussing in the songs. My daughter is 9 years old and does not need to hear that. So unprofessional!
It's 11pm 3/25/22 I believe the guys name in the speaker drive thru said his name is Berry. I was picking up Uber for 2 customers Berry told me I could either cancel the orders or I would have to wait over a hour! I asked him why, he said don't you see the line, I said yes but the uber customers had already put in their order and they are customers too, Berry again said I can cancel if I want! So I had to, their is no way I am going to wait for those many car THAT ARE BEHIND ME and more that are possibly coming till he decides to take Uber customers orders!
Better than most other locations. So far after multiple visits all of my items have been in the bag. It sounds simple but the location was closest to my last house would mess up on every order so the drive thru wasn't an option. This location has there stuff together and I visit with confidence.
I know nobody at Taco Bell cares about customer service so Taco Bell you’re probably not going to read this. You need to stop advertising delivery and making people wait several hours for the order and then tell the delivery driver that there is an hour wait for the order. That’s not right to make somebody wait several hours for the order and not ever get it. You need to turn your delivery options off if your restaurant is so far behind.
Yasin was such a great help today. Me and my children will only come to this Taco Bell because of his hospitality. Not only to us he showed genuine customer service to, but everyone who came in the building while we sat down and ate. The world needs more Yasin's!!!! ❤️
3/4 times the order is wrong. I don't know if it's a requirement to be illiterate but it can't be that hard to NOT mess up simple orders. Ordered 2 quesadillas, only got 1. Order no lettuce on anything, there's lettuce on everything.
Staff at this location cares more about closing the store early and going home than working the store posted hours. I went here today around 10 minutes before closing and seen a male and female staff on the grill, I attempted to order food and they told me the store is closed, the stores posted hours and hours online stated it was still open for close to another 10 minutes. Don't go here, staff don't honor their postedhours of operation.
This is supposed to be a Cheesy Gordita Crunch... Did y'all eat half of my toppings?? I'm honestly disappointed because this Taco Bell usually has good service, but I can guarantee that I won't return after this.