OMG, Finally a store that's cooking to order, fresh hot perfect nice juicy wings.Not Sawdust nor Rayford, 242, Woodlands Pkwy,Kuykendahl or Spring Stubner can stand up to West Lake Houston Pkwy you guys do a wonderful job on doing what wingstop is all about fresh cooked food all these other places are serving preheld dry wings. Please keep up the good work... I was a long way from home however I'm very happy we stopped in.
Placed an order for 75 wing bundle tonight, spent over $100.00 and they left off 1 of 3 of the fries that came with the order. When I called 3 times to speak with the manager Emily each time they kept me on hold for over 8 minutes because she refused to take the call. After all the years and money I spent at this location, I never expected to receive such horrible customer service. Emily is a poor excuse for a manger and needs to find a new job that doesn’t involve customer service. I will also further my complaint to the corporate office and other social media platforms regarding the Atascosita location.
I ordered food at 8:14pm through the wingstop website, got a confirmation email and everything with an eta of my food delivered at 9:33pm. At 9:45pm I call my driver just to make sure everything is okay and they tell me they are the the store and the store tells them it'll be ready in just a minute. I then get a call 10 minutes later that they now say there is no order. I call back and give the manager my confirmation number, he says he can't find it and eventually they make the order again. The manager (Troy) says he has another driver ready for me and it won't take that long. Another hour goes by and I call back and now they say they're waiting on a driver...at this point it is 11:30, I'm hungry and have to go to bed for work so I order a refund....will never use this place again.
The best wings around.. if anyone disagree let’s argue.To be quite honest I never had a bad experience. I may have not got a ranch or something small but they alway apologize and make sure I know how appreciated my business means. The New manager is great for this store . He’s very kind and understanding…
Ordered 10 mild traditional wings for take out. When I got home, they had zero sauce and had a pool of grease on the bottom of the container.
This is the absolute worst wing stop to go to near me. The staff are young and disrespectful. There’s no customer service. I waited an hour for a online order that was never finished. I ended up getting a refund and verbally assaulted by the manager because she was lazy and doesn’t know how to manage her staff. The whole staffs attitudes are terrible. I will be filing a complaint with corporate currently
STOP!!!! Do not disappoint yourself by expecting good quality food with any sort of customer service. I’ve been coming to this one for 5 years and I am finally done….this terrible ran business along with the terrible order accuracy along with the terrible quality will not see another dollar from me. Over and over I keep disappointing myself thinking it will be like a “normal” WingStop but this one has always been inferior….the only reason I keep returning is due to its location. I do not have another WingStop to go to or I would have a long time ago. Cold food, cold service, missing items and borderline argumentative people that work there. I will never return and will purposely go out of my way to make sure others don’t get disappointed. Management is terrible and the owner takes no responsibility.
I ordered online, however I still had a wait when arriving at the store. It is New Year's Eve so the wait is understandable. They were super busy. I can't complain. The young man working tge counter did update me on a time. My food was delicious.
DO NOT EAT HERE!! Place is disgusting and has MOLD issues. Water dripping on the food and it smells like grease. There is a roach problem as well. Go somewhere else.
Atascocita Wing "Thigh" Stop is a No Go!!! Anyone that knows me, knows I love to snack and Wing Stops Lemon Pepper Thighs are a winner winner chicken dinner for me. But for some reason The Wing Stop in Atascocita thighs leave a lot to be desired. The thighs are the size of Quail thighs. I put a water cap for comparing purposes. 7 wings and one order of fries delivered $25!!! This is the second and last time I'll be messed over by this location. Heads up the managers take no responsibility for the lack of quality of their product. So don't waste your money!