I didn't appreciate the customer service I received today.I ordered a plate and 2 orders of egg rolls. I wanted 4 total egg rolls. I got soaked placing my order because it storming outside and that's to be expected when going through drive thru. I get to window and check food only to find 2 egg rolls. So first let me say I asked for 2 orders because normally any other time when I come I am told they come in orders of 2 so I expected 4 total egg rolls this time. The cashier then tells me that no it only one egg roll. So I asked if I could get 2 more egg rolls . He tells me no he can't take my payment here but it's only one window for payments. Then says I have to go back around in the drive thru to place an order for egg rolls. That's was a waste of time in my opion because it pouring down raining. No one was behind me and no one in drive thru. I felt he could have just charged me and gave me my egg rolls to be on my way. Why go back to drive thru only to get soaked again. Then his reasoning was bogus saying you can't add anything at the window when I have added drinks, egg rolls and other items at the window before. I was very displeased. Why work in a customer service position if you don't have customer service skills. I have come here to many times and spent well into Panada Express. Next time I won't be as polite and forgivingabout the distasteful entrees. I'll just save my meal and call the board of health. Get it together!
Food was okay the side were nit dine was rush hour and they were cooking at fast pace still got my food quick but didn't get good food
Food always hot and fresh at this location! Quick and fast service too and always honor my coupons ?
The food is good here. Fast food Asian. We have never had any issues at this particular location.
I've been here couple of times and either they don't have a specific entree or no fried rice or no egg rolls. There is always an issue with them. Even if you get your order right they get annoyed when asked for forks and napkins
Horrible service. Stop making fresh food an hour before closing.
Placed order online and was able to order everything my family wanted 1.5 hours before closing. Arrive to pick up and out of several items. Already cleaning and shutting down for the night. That's fine and all but couldn't even refund me. Kept offering substitution but out of most options. Maybe don't offer online ordering for customers....lesson learned.
My mushroom chicken tasted more like smoke than chicken. The noodles were very dry. I felt like I wasted my money.
Literally sat in your drive through at the window for 10 minutes. While the attended told me he'll take my order when he gets ready!!!!!. Do not eat here or waste your money
Bunch of lazy people work here. They dont function as per what the timings say. The manager is just sitting in the dining area watching videos. Worst location.