By far the best people I've met in my whole life. The manager, Robert is so kind and welcoming and genuine, Carl was funny and enthusiastic and charming, and Chris is an amazing human being just because he is completely selfish and willing to put others above himself. If I could give this Jimmy John's 10 stars, I'd double it over and over again?
Went to buy a combo and the front desk cashierCouldn’t understand “my English” and got mad at meWith a horrible attitude and talked to another employer to help me, that was nasty cuz he just walked away and left me behind, I felt to bad that I wanted to cry cuz for first time I felt discriminated. I used to love this place but after this I don’t think so. ( by the way I don’t know his name and I don’t care honestly,but he was wearing glasses ?)
Jimmy John's is by far and away my pick for Best value in a sandwich place in all of Houston.
I had a series of subpar experiences with this restaurant involving food missing from order, long delivery times, or not prepared as requested. The result of which was that I never felt comfortable leaving a good tip, especially as there is a delivery fee.I'd come to terms with the inconsistent quality and delivery times as I still like the food and resolved that I just would tip low to reflect my unhappiness with the overall experience.My last experience was that the delivery took over 45 minutes and when it arrived the driver had taken the time to to circle and star the delivery fee stating that it doesn't go to the drivers in a note and lots of little stars around my low tip to shame me for it.So, it's just clear to me that my business isn't wanted if I'm not interested in paying extra for low quality service.Maybe they don't pay their drivers enough, and I feel bad about that, but I still don't feel good about these cumulative experiences culminating in an attempt to shame me for not rewarding slow delivery.As a result, I'm not ordering from here anymore. I really just don't feel good about this place.
Lazy Idiots!!! They never made my order and cursed at me when I asked about it…fat idiots
My husband ordered two sandwiches around 7:40pm, they charged his credit card at 8:20 pm, and NOTHING was ever delivered. We understand that they close at 8pm, but charging his card after the restaurant closed.We have ordered from them and have gone inside many times but this is uncalled for.
Bad service. Last 4 orders for delivery where incorrect. Missing items and after my compliants they always offered to credit my next order. Crazy. Get my order correct as I placed and paid for. It's a frap! Never getting my business again.!
Never had a previous issue with them but placed an order at 3:38, it is now 4:54 and it never made it. I would understand if it was lunch time, or maybe if somebody had the courtesy to call and say they were running well over an hour behind but nope, nothing from them. I have to leave my office at 5 so I had to call and cancel.
I love JJ! It's so nice to have fresh and delicious sandwiches delivered to my office. When I cannot leave City Hall for lunch.. JJ it is! I tried their chicken ceasar wrap today and it is good! I asked for extra pickles and they didn't disappoint! I only wish there was an option to get the tuna in a wrap.... that would be so good! Oh yeah... the bread is soft and delicious! Better than Subway and Jersey Mike's.
Atticus and Jake are superb! They made amazing sandwiches and were very kind and helpful. They were busy handling a crazy lightning storm and power outage but continued to help me. Best location I’ve visited! Thank you!