I placed an order over the phone, so that I could provide details as to my order. Got here to pick up my order of 50 wings and this establishment had basically given me what they wanted for my order instead of what I asked for!!! Now I'm waiting for my food after order it to go, meaning when I get there I pay pick it up and go!! The manager was not apologetic, wanted to charge me additionally when her staff messed up!!! Great Job Hooters....Not!!!!!!
My last Hooter experience (south end of Houston) was horrible and we haven't been back. That was about a year ago. This location was amazing! Our waitress was excellent! The food quality was spot on. Our rugby team came in hungry and thirsty. She managed our 10+ table with ease. She even managed to celebrate one of the players 18th birthday. Whoever is managing this location, Corporate should promote them and allow them to develop other locations. I may even give our local location a try again.
Everything was wonderful. It's exactly what my wife wanted for her birthday, and we were not disappointed at all.
The burguer was good but the onions ring not so much. If u like them i wouldn’t recommend order them from here. I provided my feedback and the manager apologized with me. I appreciate that.
First time there and all the hooter girls were beautiful ..food was good and the beers cold...will come back for sure
The service was terrible!!! My husband and I was there for over an hour waiting on our food. Three other families( three different tables) came in after us and was served right away. We ordered 20 piece wings with large order of fries. The other tables was having wings while we were still waiting. So they couldn't give us a lame excuse that it was an appetizer. We spoke with the manager and the waitress about the horrible service and they was very passive. This was a very disrespectful environment!
Man I took my family here and had a great time . I must say that the waitress we had was super great the food was hot and we had a smile the whole time we were there which was great because we had just left tgi Fridays because of subpar service and food. Will most definitely be coming back again.
Y'all Sasha is the best! Very attentive waitress made sure we were good the entire time! Great drinks and burgers love it!
First we were sent to a table that wasn’t clean and had to ask the hostess for it to be cleaned and she had an attitude with that. After 10 minutes of sitting at the table someone finally comes to the table only to tell us she isn’t our waitress but she could start us off with drinks. We waited a total of 30 min just for the same waitress to come and say “No one still hasn’t come” she took our order… by that point I no longer wanted to be there but we still ordered our food. Others started to come in people that weren’t of color and guess what?? They were seated and orders taken soon as they sat down! I was very disappointed with this establishment as I’ve come here before with no issues! Will I visit again? That’s a big NO! Service is a big issue for me even if the food is good.
The waitress was very good. She never let our drinks get low. The food was out fast and hot.