This food made me sick right after eating it. Im sure it was the butter chicken which tasted strange and almost all of the food was visibly old and fountain drinks were almost out. I don’t know who is running this restaurant but the health department needs to shut this restaurant down. There is also one person that is cleaning all the tables and the bread is coming after waiting for it for a longtime.The owner or someone came in and I told him about the food quality but he was making excuses and I told him I was going to report it to health department and he then did not want to charge me money. I insisted on paying for the food but he would not take my card and made it seem like I was trying to eat there for free. I have been going there since 2007 and he told me to not come back which Im not going to no matter what.
I’ve hosted many parties at different restaurant and had the best experience decided to give shanai a try and it wasThe worst experience I’ve ever had. We had hosted a party for 50 people only 35 showed up. The karahi basically had water as gravy. They didn’t give us all the remaining food. There was so much food left over which we paid for and didn’t receive. When I called the next day to let the manager know in which he was very disrespectful and rude.. He didn’t want to address any of the concern I had and hung up the phone.he didn’t care for his customers concern. Never going back.
Unhygenic food, we orderd chicken biryani, got cocacroch in it. Very disgusting.
Fantastic food and wonderful service. The owner is also amazing. We think they have the best butter chicken in all of Houston because they make it with a Pakistani twist.They have amazing Naan bread and their hummus is out of this world period.Please come here and give it a chance. Just don't waste your food and make sure to use the plastic-ware. The floor may also be slippery. Be careful.
Very VERY oily food. Palak paneer tastes like a stick of butter. Samosas we're dripping with oil. We couldn't even eat them.
This was our first time going there.. I know we will be going there again and again.. Next time we will bring some American friends.. Wonderful experience. If you are looking for no nonsense, no frills, good quality food, then this is it. Very reasonably priced. Why go to a place and pay for a beautiful ceiling when all you want is good quality authentic reasonably priced Pakistani food, especially when you are hungry.The owner is a very nice person. Highly recommend this place.
If you going with kids, it's not worth because they charged you extra money for the left over food. It's always pressure is built on parents to finish food on the plate by kids. It's ripped off. You can't enjoy your food with the kids because of this extra charges pressure.Two stars for the food quality, food was tasty. Recommend for food to go.
Very bad food felt like it was there was for 2-3 days no air conditioner the restroom smelled and the food like plain rice and kulfi was for extra charge and when we were about to check out the Manger tried to charged us more for Naan but we did not even got it the soda was dead it did not had the taste. Not worth the money I would suggest not going there with your family.
I just visited once. Food is not upto the mark. Its not fresh and you can actually tell that its sitting there for many days. If you inform them then they will mix it with newly cooked food. There are better options nearby. Try those. Its a strict NO from me. If i could I would have given zero stars.
Worst customer service and hall management i wish i could give them zero