Went on a Saturday morning at around 11 am. I was told only the dim sum was available at that time; any stir fried dishes wont be ready until 12 am.I ordered a wide variety of dim sum dishes. Most are priced in the large price category ( 5.25). You do have to be careful with ordering: they do add up.The dishes are kind of lightly salted, which I do like. However they are not lacking in flavour.The egg tarts were unique in they have a almond cookie crust: very nice.Premises are open and very clean and modern, unlike Ocean Palace.While the pricing is a bit steep, the atmosphere and cleanliness of the establishment will probably draw me back.
This place is a total chaos.Placed my order ( no one seated you and you had to go to cashier to place your order) at 12:35 and got our first dish after 1:00 pm.Three orders and hot tea are missing and no one refilled water.I can keep going but to be honest, just go to other dim sum place. Not let this place ruin your mood.
Under new management, service and food is absolutely way better than before!! I feel more confident for expensive seafood dinner!! Their dim sum is equally good too!! Fresh and steaming hot!!
I went with my parents order 11 dishes only 6 dishes available and wait for 1 hour 15 mins only have 3 over the table. Will never come back again!
The dim sum is about the same as any of the other favorite spots in Houston such as Crown, Ocean, Kim Son. I normally go to Crown but the environment is hectic so it’s not as enjoyable as here. It’s slower paced and the servers are more attentive.Xiao Long Bao is not good. Too much meat not enough soup. Wrap is too thick.Everything is else is standard.They probably going out of business soon since they also asked us to pay in cash on top of it never looks busy even on weekend nights. I’ll support them until then.
The food was excellent, and with the clean(er) environment (than ocean palace), I’d have given Q Mama 5 stars. However, something unfortunate happened as our party was paying our check.We had two friendly and prompt servers for our table, yet when we were about to pay our check, another lady came and asked if we could pay cash. Although it was unexpected, we still did so, just to have the lady round down our change.It’s not like we needed the missing couple dimes and quarters for our next meal, it was more about the gesture and cheapness of the action. We had a very pleasant dining experience up til that point, and we were even willing to help Q Mama out a little by letting them avoid the credit card transaction charge, but to greed after a couple coins seems ridiculous to me. We still haven’t tipped yet at that point, so to be honest, the lady and the restaurant’s actions seems too greedy to me. I know there’s been many bad reviews about service here and I had assumed that it’s because some customers weren’t Cantonese, hence they aren’t used to the raw dim sum service culture, but after my experience I would agree with the bad reviews as well. Our siulungbao was undercooked, and they were pleasant enough to make a new one for us (or have my standards lowered so much?), so I’m not exactly sure why that whole rounding down our change thing happened. A pity for the customers, and all of the other hardworking and gracious employees here to work so hard to earn one potential comeback customer just to lose it over one lady.
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I used to be a regular customer. The food is good and should be a five-star.But the service is really bad today. I went there at lunch time and wanted to order takeout, considering all the COVID case spikes lately. I was thinking a big order because it’s New Year’s Eve. The restaurant was pretty crowded. One of the waitresses gave me that loathing look when she found out I am ordering takeout. She said no takeout today and walked away.Wait, what?
Do not recommend, terrible food and service
The dim sum here is high quality with pretty good price. 16 adults well fed cost us $300 tips and tax included. The only con at this place is that unlike typical dim sum servers pushing carts full of stuff around. This place make the stuff in kitchen after you order. Therefore it take awhile before you get you dishes. Everyone was hungry therefore didn't take pictures this time.