First time visiting and I got to try some donuts ?Cold ones were not good but the freshly made ones were good.The service was pretty sad and my colleagues weren’t satisfied with their service. The staff was not willing to let them to the bathroom. Some got a coffee latte without coffee and made us hurry to get us out… the improvements needed in service. Cheers
Nostalgic experience having hot Krispy Kreme’s right off the conveyor belt. Best donut to my knowledge in the world! This location maintains high quality standards which was not true of the location closer to me.Drink milk with your donut if you don’t like things really sweet.
Very odd to see how the donuts ? can have different sizes. They supposed to have evenly same Sizes donates same flavor. The deviance was like almost half the size of each other. What's going on? The consistency isn't there and there is or reasons y this is. The will effect taste and y am I paying sane for less amount I felt. Not sure when i will be back.
Awesome service from two employees working today 3/15/22 5:55 pm. Not only did they correct my order they did it with the pleasure of making the customer happy. Took 52 miles and 20 yrs to get here, and will come back as often as I can. Thank you and Happy St. Patrick's Day..
They have some lazy workers. The sign was on and the lady with colored hair told me that they had JUST finished making a bunch. I asked her if I could get some of those fresh ones and she said yes. When I got the donuts they were all cold. I asked her if she could give me the warm ones she refused. I was trying to show my mother in law how good Krispy Kreme is especially warm. What a let down
Horrible!! Cold donuts and the didn't have and wouldn't make anything more. We were told only availability was glazed, chocolate dipped and one other flavor. They said molds weren't even made. Why is there not a variety when a variety box is offered as an option??? Will definitely NOT go here again.
The customer service was great. I love seeing the lady that works in the morning and exchanging smiles and positive vibes with her. I travel quite a ways to go there and it bummed me out to find put that they didn't have what I wanted available (assortment of minis). It happened twice . If I was close it wouldn't of bothered me but that isn't this case. Otherwise the food (upon availability), drinks and service is great as for the morning shift!
Went to get donuts with my wife this morning, pulled up to the drive thru and they said they would be with us in a moment. After twenty minutes they finally come back to take our order. They had no coffee and only original glazed donuts. This was 10:30 in the morning.I would understand being out of donuts closer to closing time, but they still had almost 12 hours of business. I wouldn't have even been mad had they not wasted so much of our time. No apologies for the wait, no thanking us for our patience.
Drove all the way out to Westheimer looking forward to some awesome donuts on Sunday morning. Spent 20 min in the drive thru waiting to take my order, then was told that they had no coffee and only glazed donuts. Very disappointed, but Dunkin came through for me.
We came here to redeem a birthday reward and by the time we got there it was pouring rain. The employee who helped us told us that the original glazed donuts weren’t ready yet so we waited and as soon as they were done he came rushing out in the pouring rain to deliver them to us. 5 stars for customer service!