They were very accommodating for our group of about 14. Our drinks came out pretty quickly. All the staff were pleasant. Could be a little less stingy with napkins. I ordered the Border sampler. Everything on the plate was great. Definitely enough for 2 to share. I also ordered a Cadillac Margarita with added strawberry also delicious.
Missed breakfast this morning so we went for a big lunch at Gringo’s. First time at this location, and we were one of the first as they open at 11 am. Upon being seated we met Adam who from the start was very up beat and ready take our requests. Gotta say out of all the restaurants I’ve been to he is among the best, as far as service. Fast, friendly, and efficient. Next time we come I will be looking to sit at his table.
Oh my if I could give 100 stars I will. The atmosphere was amazing the food was freshly made and hot. There was no wait. I was highly surprised. My waiter Gilbert was Outstanding. It was my first time there and his greeting was perfect not only did he introduce himself he also told me about some of the platters they have on the menu. I normally get my usual but because of Gilbert I changed up and tried something new and omg Excellent. The service was so great even the Manager on duty stopped by and greeted me, also to see if there was anything I needed. I will definitely come back to this location and request for Gilbert! Great job!
The worst wait ever, arrived in the daylight and finally seated in the dark. Staff just kept saying that couldn't find a table for eight. Food was okay but wait time was indefensible.
Very convenient location cause its off of the 45 gulf freeway feeder. I think the restaurant needs to improve the parking situation at this location. One thing I truly love is when my waitress or waiter has a great suggestion for me and my family. I get excited when they can give me detailed information about my entree so I know exactly what I will be getting on my plate, as well as the prices. The food was amazing, and everyone I encountered was very friendly and helpful. I enjoyed my experience at this location. My family and I will be back. Hopefully, they will improve on the parking soon, but overall, a great restaurant. ??
WHERE TO BEGIN!? Today is Dominican Independence Day and though this is a restaurant with the most delicious Mexican Food, they were playing some of my favorite Dominican songs from my hay day! Matthew made this an INCREDIBLE FIRST EXPERIENCE! I’ve never been here before, but if everyone is like Matthew, I’ll be coming twice a month after church with my wife. My princess and I were EXTREMELY impressed with Matthew’s service, from the moment he introduced himself to the time the food came out, all the way up until we were ready to leave. Matthew was so much fun and we weren’t the only table he was waiting but I felt like we were the only people there because of his detailed care to our orders and our needs. I almost didn’t want to leave and wanted to befriend Matthew on social media, this guy has incredible social skills and he’s so humble because he’s only been working there since October! He told us IN DETAIL what would come with our meal and gave the best suggestions! Truly impressed me, my friend. Love you and your staff. Stay on your A game, Gringo’s! My church and I will be back for PLENTY MORE! Best quality food in Houston.
We go to this Gringos at least once a month but this time was extra special. The food was five stars but the service was nine or ten stars. Drew with the salt and pepper hair was phenomenal, we didn’t have to ask for anything and my partners difficult order came out just like he asked. If you haven’t tried the fried seafood enchiladas your missing out. Will be coming back more often!!
Last week I took my military son who was on leave to dinner with several family members and friends. We had to wait and hour to be seated. Invited guest who came after we were finally seated was served before others who came earlier. Food orders were wrong and one member of our group didn't get her food until it was time to leave the restaurant. The biggest problem was the waitress gave me someone else's credit card!!!!!!! I discovered this the next day, and called the restaurant to informed them of the error and the restaurant manager just said "oh sorry, some times these things happens." What!? Never every will I go to Gringo's on Cypresswood. NEVER EVER! And my son didn't even get his military discount. Thank you for your service. Right!
Always great service. And for pickup no less. They always make sure my order is correct. I had a hard couple of days working like crazy and Gringos customer service and food was perfect. Love Gringos.
My husband and I spent a wonderful evening at Gringos with our son and his 2 boys after watching the oldest play basketball for Dobie High Scool. We had a great time, and the food and Service was excellent! We will definitely return!!