I love Einstein' bagels and it was $5.09 for a toasted bagel with cream cheese. Which is reasonable for the airport. The teo cashiers (one black with short locks and one white with her hair in a ponytail ball). My issue is with tge RUDE black lady, which happens to be the manager, Shanika/Shameka, who was fixing the food and she has NO people skills and does not know how to talk to people or how to listen. Active listening skills are VITAL when dealing with the public. EINSTEIN BROS BAGELS, DO BETTER!!!
I ordered an everything bagel toasted with double cream cheese. It came out as double toasted with hardly any cream cheese. When I questioned it to the order taker, the woman preparing the food said that I should have ordered it like that. When I told her I had, she said the didn’t have time to talk to me about it. I’ll stand in the longer line next time and never return to this location. I felt like the did not value me as a customer after I received my food.
So this place would get a hard one star if it wasn’t for Mariah. On a busy Tuesday morning she is saving the day. Working by herself and getting it done. Give her a ríase.
Bought a bagel sandwich at 5 pm. The egg they used tasted like it had been sitting in the warming tray since 8 am. Bagel was stale.
My bagel had very little cream cheese. To be fair , when I went back and asked for more they gave me a side. But still - come on.
Do not eat here, their food is different from original restaurant and i must add stale or not properly stored or what have you, and i think is contaminated at times, i ate here twice and got stomach flu on both occasions, and if you know how Einstein’s Bagel taste like you would find this location to have different from theirs or worst kind of bagels. Walk another 200 feet to Dunkin past gate E12 but avoid this place unless you want to lose few pounds quickly through means of stomach bug then by all means have at it.
The two girls working on 11/13/21 were so incredibly rude. Yellowing out orders quickly where you can’t clearly hear what sandwhich it is and putting the sandwiches out to be picked up in two different areas. When one sandwhich was thrown out and the name I couldn’t understand so I went up and asked one of the girls “did she say this was a cheesy bacon?” And she replies “we don’t have a cheesy bacon” in a sassy tone and I said “I don’t have your menu memorized I didn’t hear what she said, I’mLooking for the cheesy vegetarian”. They didn’t greet customers and gave the impression they hated their jobs and didn’t want to be there or at least didn’t like eachother. Both girls are horrible.
They don’t use fresh avocado some bagged thing that tastes funky.
Very good coffee, limited assortment of bagels and smear at the airport. Staff not so customer oriented
Breakfast leaves a lot to be desired here. Sandwiches are constructed by grabbing precooked meats, eggs, etc from small trays in a warmer and throwing them together and giving it a quick toast. The end result was a lukewarm, slightly rubbery, sub par breakfast sandwich on an otherwise decent bagel.