We had windows broken and things taken from almost 30 cars since the IN gate to the garage was broken and wide open for almost 3 weeks. I called the leasing office at least 3 times after this incident and the manager is yet to call me back, because of the management's ignorance in this matter, tenants whose cars were broken were spending $250-$450 (almost 10K in total easily to fix their car windows). Most people come here to get treated at MD Anderson and they should not undergo this stress on top of whatever medical issues they are already undergoing. I wish the management would have a game plan in the future to fix things swiftly and not wait for 3 weeks for something to happen.
If you don't mind burglary and filthy hallways with trash, then move here. Security is NON-EXISTENT. Multiple cars get broken into on a nightly basis, management NEVER respond. The mother company, Adara Communities is just as terrible. Save your money and go elsewhere. It is not cheap to live in this place yet their so called luxury living is a big joke. Airbnb folks come and destroy the place, gates always broken, people leave the entrance/exit doors propped for their friends to come in. Every single morning you can only hope and pray your car is still intact or at least still there.
The entrance gate has been broken for weeks and last night or this morning, 29 vehicles have been broken into. When I looked on my floor of the parking garage, every single driver’s side window was busted out. Management had done nothing to prevent this from happening.
Domain at Kirby advertises itself as a luxury apartment but it is far from that! I have now had my car broken into twice while living here. They are not flexible with residents on so called "policies" and over time, this place has continued to detoriate.
Individual apartments are great for the price, but there’s a catch. The complex is not at all secured. There are hardly any security cameras. The garage door is frequently broken (at least once every two weeks), forcing them to leave it perpetually open in order to allow residents into parking garage. This allows unauthorized people into the residence, resulting in several, frequent break-ins and burglaries (mostly in the garage). Car windows broken daily, tires stolen (leaving cars on cinderblocks) weekly, and one in ten packages being stolen. The admin team are absolutely terrible (except Chard). They refuse to do anything about any of this, yet they avert their time to painting the garage walls red or power washing 9 square feet of concrete.
I havent had one single issue since leasing a unit here. The staff is super helpful and always so sweet. I primarily dealt with Chard and he was so very patient with me. My brother and I have an airbnb unit so of course I asked a million questions while moving in. He showed me multiple times how to get to our unit from the leasing office and helped guide me on keycafe setup. I mean he is just the best!! He willing assisted with absolutely any and evey concern we had. Customer service is amazing. I couldn't ask for anything more. Highly recommend this complex!
This apartment has a very high quality pool. Although it is hot in Houston in most of days in summer, it is comfortable for you to relax in a great pool. I highly recommend this apartment to all families. The in-room washer and dryer are very efficient and very useful every day. The internet is high speed so remote work can be carried out comfortably.
This place has been nothing less than great to me. Kristina has been very kind and attentive of all my needs she provides phenomenalcustomer service. The staff is excellent ! My space is clean. I couldn't ask for better. Thank you.
Domain at Kirby is a very clean apartment. The leasing office and common areas have the feel of a superior hotel, and the Amazon hub locker system makes it easy to pick up your deliveries. I can recommend this apartment.
Absolutely wonderful experience. The community is clean and staff is quick to assist with any questions.Location is great!Definitely recommend!