Chick-fil-A

13720 East Fwy, Houston - 77015
187 reviews
Fast Food Chicken Shop Salad
(713) 455-3760

This has been my to go CFA. In my all experiences here. Overall it’s always been great!Pros: The staff is friendly and fast. Average wait for meals is 5-8min. Drive thru is pretty fast compared to other fast food restaurants. Food is Warm and delicious. Ambient is calm and clean. Playground for kids is well maintain and clean.Cons: From my past experiences, I’ve had Salty waffle fries and for some reason don’t get the correct sauces when I go drive thru. Due to inflation prices have slightly increased, but food is definitely worth it.I would definitely recommend this CFA to anyone around her. Also this location frequently gives rewards. I would highly recommend to get and scan the app! I will confirm come here!

I truly enjoy this Chick-fil-A location. I live about 25 minutes away from here but I try to stop by every chance I get. My food is always fresh and accurate. Above all, the customer service is the best. The employees go above and beyond. They're all extremely friendly and happy to serve you.

AWESOME service by Chick-fil-A staff. . Better than all the other Chick-fil-A I been to. Shout out to Daryella and Natalie? They were wonderful and super sweet first time to this location will be back.

First time to this Chick-fil-A for being in the customer service/health care/restaurant industry service is immaculate. As soon as I walked in was welcomes by everyone In the restaurant which is how its supposed to be. Natalie, lady in the grey dress I believe her name is helped me out in line and gave me her recommendation first time trying the Cobb salad and it was awesome with the Avocado lime dressing and informed me about the Chick-fil-A app which I didn't have. Was craving Chick-fil-A for nuggets but kind of hesitant bec service was meh at the other locations around Houston.. very glad I stopped by to eat as I break from fasting. Daryella's service and management skills was awesome as she was keep track of all the food and guests and interviewing people at the same time and did it with such ease and was super polite and courteous to not just all the guests in which she even talked to the regulars but was super polite and courteous with the employees. They timed it perfect which they got rid of all the extra bodies as the lunch rush slowed which was awesome and gave people breaks accordingly. As a previous manager of a restaurant im really impressed by the service and how it was run. AWESOME SERVICE from EVERYONE. Thing they couldve worked on more which the did but should do more of are checking on the tables (9) more frequently especially since its slowing dow only saw one girl the girl with the long pony tail did a great job asking me if i was ok. But as soon as i made a comment about more table visits another employee All the employees generally look like they want to be here.People should stop in and eat inside the restaurant and enjoy the awesome weather and amazing service and quit being in such a rush. Now in regards to the comment below with the manager Ryan.. .the managers need to bring it just as much as the A team crew. . Bec management is what makes or breaks it from being an A To an A+ and lead by example. The conversation skills that Natalie and DaryellA exhibited Def made this an A+.

Michelle is a great manager.. She should defiantly be bumped up to C.E.O of the company ( Chick-Fli-A ) .….. She Greeted my girlfriend and I at the door with a huge smile on her face & a Look that could sale anything possible so fast... I'm leaving this review for her. Thanks

Order 3 Cobb Salads with nuggets on the side did not get chicken, salad was not fresh & salad dressing was wrong, bought a gallon of tea that tasted linked sugar water not tea. Maybe it would be better if you took a little time to make sure you filled your orders correctly. Very disappointing. February 16,2022

great service and clean.....

great service and clean.....

Clean restaurant ✨, great food ?, fast service?‍♀️, friendly employees ?.Recently ordered a large chicken mini breakfast tray for my daughter's bday, it was super yummy and I didn't even have to order in advance. Great job cfa and thanks for making my daughter's bday special ?

My kids love this place !! Same meal every time and never get tired of it !! Healthier than McDonalds and the service is always 5 STARS !! Doesn’t matter if 5 people in line or 50, always get great food and customer service !! Somehow, someway I find myself in line every week !!! Great job !!