Worst experience ever. Spare the customers the wait and just tell them while ordering if your card system is down I Literally waited in the drive thru for 15-20 only to get to the window and the tell me they’re only taking cash. And not to mention the times I’ve ordered online and get there to pick up and still have to wait because my pizza was sold to someone else. Y’all need to have every employee take a course on how to carry out good customer service because this establishment is not doing a good job
This location is full of incompetent, lazy, and rude employees. Called in an order for 2 pizzas and was told it would be 10-12 minutes. 30 minutes later and the order had not been started and was meet with employees that just made excuses all with a rude and entitled attitude, not to mention an empty waiting area and empty drive thru lane. Not one person was wearing a hair net and the place looked like no one had been keeping up with routine cleaning. Run from this place and management really needs to evaluate their staff and clean house on lazy employees. Wish I could leave 0 stars.
I attempted to call and pre-order my meal….I was left on hold for over 10 minutes. I attempted to call back and could not get through…the staff is consistently clowning around inside and doesn’t bother with good customer service. I’ll just drive from Harlingen to La Feria to purchase my pizza from here on in. I’d rather spend the extra $$$ and time driving out of my way to a place that actually provides great tasting food and good quality customer service.
Absolute horrible experience every time I go there. All the other locations I've been to have always been significantly faster and efficient. I waited 35min in line before me and my children lost patience with this location and went else where to get food and had our food drove by the same spot and only 2 vehicles had left. For a place that sells hot and ready pizza they're absolute garbage at being efficient for a low population city with more than 1 location here. (The other location does a great job by the way) better off going to Domino's better pizza and faster service. Hopefully the company does something with this location on Harrison and puts some pep in their step. 35mins in line that's worse than waiting in line at whataburger.
I don't usually post a review and I consider myself a patient person but the wait time for my order was ridiculous. I sat in the drive thru for at least 30 min just to order 2 hot and readys. Not so ready today I guess. The line inside was just as awful. It's a Sunday evening about 530. Terrible
Just an ordered at 8:00 to be picked up at 9:15 got there at 9:18 and food was not ready did not receive Food until like 9:50 because they said it was in the oven I got my food half of it wasn't even fresh
pizza burnt, one crazy bread burnt the other was not baked enough.
First time ever leaving a restaurant review, but felt compelled due to how awful this place is. I ordered one regular hot n “ready” pizza and nothing else, and had to wait nearly 25 minutes for it. There was also a long line of customers waiting an absurdly long time for their orders. As I was waiting I walked in because I assumed they had forgotten my order, to which I heard an employee frantically calling someone, I assume the manager, on the phone complaining about how overworked they were and the long line of angry customers. Shocked by the poor management, I recommend driving to another location, you may just get your order faster.
Most horrible experience ever I was in line for 20minutes and when we finally got to the window we waited another 5 minutes the girl wasn't even friendly and the pizza looked burnt I won't be going back.
Gréât pizza today full of flavor. Ask for light sauce.