Chili's Grill & Bar

7099 I-30, Greenville - 75402
177 reviews
Tex-Mex American
(903) 454-1480

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Honestly the food was good, but there was only one server when I got there and it was pretty busy. Apparently 2 people had called in that day, but the lady who helped us was really nice. I don't remember her name unfortunately, but she was great. She didn't let the fact she was short staffed effect her work. Very happy with this Chili's. 10 out of 10 would go again.

We had the worst dining experience that we've had in a long time. We decided to try the local Chili's since we dine there out of town and we will continue only dining there out of town. This location has terrible service and the food was less than flavorful. My husband's alcoholic drink had the most flavor. Thankfully we are decent people and waited around 10 minutes after finishing eating, for our check. There wasn't a single waiter in sight and the one we did eventually see, ignored our attempts to get his attention. This was around 8p on Wednesday evening in a very dead dining room. The one we tried to flag down was busy playing on his phone in the corner. Extremely disappointing service and I regret making so many attempts to pay before leaving.

We had to wait forever for my husband's drink, wait for our food... Still waiting, no one comes and asks us how we are doing. No one refills our drinks. The waitress Looks right at us and walks off... The bartender is chatting up the waitresses not doing his job. I can't even comment on the food yet because we are still waiting. We Will Never Come Here Again!!!!

Food was easy to make, however was brought out cold and feels like it was sitting back there forever. I believe that they cooked it hours before and it waits under a hot rack then served to customers. Certainly horrible to do. Wouldn’t recommend this place at all spend your hard earned money elsewhere.

If I could give this place a negative 0 for their management I would. My daughter went for a interview and had to wait in the manager for a hour for him to tell her she didn’t qualify for the position and the positions were already filled. He very rude to her and condescending. I’m sorry sir you work at chili’s late in your age and you hate your job. This place has negative reviews for poor management and now I see why. My daughter is a college student needing extra money and has worked at numerous restaurants so it doesn’t take much to freaking take a order and take it to someone’s car. Thanks for waisting her time because she didn’t want to work for a manager like you anyways. She also said the kitchen was nasty and employees standing around not doing anything.

The first time I went on a Sunday at 11 AM, the food was amazingI went again on a Tuesday night. My pasta came out extremely cold and salty. I hate sending food back but I had too.The other thing is that they have food runners for the wait staff. The food runners don't really do anything. Our waitress delivered our drinks and food but the wait staff is required to pay a portion of their tips the food runners.I felt like extra people were just standing around staring at us waiting while the wait staff was running around. It's a shame that this place is not managed better and quality control is non-existent

Food was good. Don't like the fact they sat us next to a party with a Service Dog. He shook hair all into the air and had particles flying towards are drinks and food. And no one seem to notice.

This place is amazing! Definitely my new favorite

always great food and service