Rude associate in the front. Went to put air in my tires and the machine wasn’t working. The associate in the front wouldn’t turn the air on or refund me. All over $1.50 air! Most places don’t even charge. This place is right by my house and I’ve gone here for years. Going to the chevron down the street from now on. This is Texas, there are options. Hire better employees.
Best shouldn't be in the name of this restaurant. The brisket was extremely tough couldn't cut it with a plastic fork and knife. The macaroni definitely was over cooked by about 10 minutes. The loaded mashed potatoes was ok.Here is a tip for the owner of this place smoke your brisket lower and slower. My suggestion is smoke your meat at 200 degrees for 18 to 24 hours. Add more salt and pepper. This will bring out more of the flavor.You would think living in Texas we would be swimming in good BBQ. If you need help improving you should definitely hire me.
I came in for the first time today, and the girl working up front whose name tag said Melissa, didn’t even acknowledge me at the counter.. once she did it seemed like I was an inconvenience… she didn’t ask me one thing .. didn’t ask if I found everything ok, or anything. She scanned my item, said my price and that was it. We need more good customer service … hopefully my next trip there will be more pleasant
I only get 30mins for my lunch and I don't work far from the grapevine location so it only took me 5mins to get there which put me on location at 7:14pm and the closing time is 8pm according to hours of operations. But when I walked in and they were closed at that time and I asked the ladie behind the BBQ register if they were closed she stated that they closed at 7 on sundays and just walked out, even tho their hours of operations don't reflect that. So I wasted half of my work lunch break because they either closed early or they need to update their hours.
Brisket sandwich was fatty, pulled pork was tasteless. French fries tasted like they were cooked in old grease. Definitely will not go back.
Really good bbq and service! They also have a great beer and wine selection, deli, produce, and delicious snacks and desserts! I definitely recommend it.
First stop in Texas. The customer service was excellent. The place was spotless.I order brisket with mashed potatoes, veggies and mac n cheese. Everything was fresh and delicious. That brisket was on point. Glad this was my first taste of Texas. I am impressed.
The best brisket I’ve ever had! Mac and cheese was amazing. The pizzas at the deli are fantastic. The service was top notch. The prices are reasonable for the amount of food received. I am a repeat customer for a reason! Amazing place.
Corn bread was hard. Brisket was tough and the green beans were a mix of canned and fresh. You could see the difference. The corn was weird tasting too. It might have been my tastebuds we’re dead from the super strong smell of fabuloso cleaner they use.Overall a waste of money. Not worth the $14.
My brother spoke about this place to me at least a year ago and I continued to pass it up. Needless to say that would be a bad choice for anyone else if you're looking for some good barbecue. I visited 3 times in the last month and can guarantee im not done yet. Everything I've tried so far is absolutely great. Each and every piece of meat I've gotten has been moist and full of that smoky flavor. This is definately one to try folks if you're looking for that good smoked meat. Almost forgot, the sides aren't very far behind with good flavor but I've only had two so far. I'll keep you posted.