I LOVE this Starbucks!! Most of the employees know me & Know what I order.I only wish 3 things.1. They had seats that had more Cushions on them. Cuz the seats are HARD!! 2. They should have & DESPERATELY NEED to make this a BIGGER Starbucks.3. Treat your employees BETTER & Pay your Employees MORE MONEY!!Meaning like $15.00 an hour.Otherwise the overall with Starbucks off of Highway 26 & Mustang Drive in Grapevine TX. In the same parking lot with 7-11 is.The employees are WONDERFUL!!!
I’m not sure what’s going on, been going everyday for like two weeks, I’m super polite and yet they can’t seem to make my coffee with a sweetener….baristas don’t seem to care here.
Worse Starbucks I’ve ever been . I use Starbucks twice a day for passed 5-6 years, most time been really pleased . I use my mobile app to order COFFE and pay for it ahead . At this location I tried to refill my Starbucks cash on my app. Girl at the counter didn’t know how to do it so she called manager . He was very ignorant and told me he can’t refill my points nor take cash to pay for my coffe. I told him that’s first time in 5 years someone is refusing to do that . As well didn’t scan my points for the COFFE. Definitely if you’re Starbucks drinker avoid this location !
Very disappointed in the level of service at this location. Went twice to order a decaf coffee and they only offered decaf Americano. Said they don’t get decaf beans because of a computer ordering system. Went in this AM and ordered ahead with the app and it sold me a cup of pikes decaf. Show up to pick up and it was a decaf americano. She offered a pour over this time but was running late. The app doesn’t let you order items that are out of stock and the barista took the easy way out by making a decaf americano instead of the put over I ordered. Clearly they have decaf beans.
Perfect expresso, just wish they weren't out of almond milk and lids for the hot beverage cups
Great service! Picked up a special treat for my friend Lacy!
No ones ever seemed to get my drink correct but here, they made it perfect! The wait was a little longer than expected but that isn’t an issue for me. Plus, I ordered a grande and she gave me a venti!
First visit here in a long time. Everything was perfect! Brownie!! Americano!!
9 times out of 10, my Starbucks experience at this location is a slow, painful one, where I regret coming here because of wait times.
They literally never have anything in stock. No cream cheese. No lemons. No lemonade. They say it's because of a shortage on supplies. However, none of those items are part of the shortage. It's a lack of being on top of things and ordering enough supplies. Absolutely stupid.