The food is good and cheap. If you want quality service at clean restaurant you might be better off going someplace else and spend more money. Having said this, we stopped at this Waffle House at 11 o’clock on a Sunday morning. Could we have picked a busier time? Probably not. So considering the fact the place was packed, we still got in and out in a reasonable time.
I came to this restaurant pretty frequently late a night. Tonight was the worst I’ve ever seen this place. Never seen this cook/servers here but I can tell you they do not care how this place looks. LITERALLY every table is dirty including the bar top where we normally sit. These two guys honestly seems like they didn’t want people to stay and eat. Unfortunately this happened on my Bday as well. This is in regards to the crew 05/13/22 at 12:10am.
I always go to this location and have good customer service until today when I went to place a to go order I stood at the counter for 10 minutes just standing one of the cooks asked one of the waiters to take my order he kept walking by never took my order so that same cook ask this lady name Shawn who stated that we would have to just stand there and wait because they have to wait on the people thats dining in said it loud and rude to were people could hear her which is horrible customer service I told the nice cook I hate I didn't get his name that I heard her so he came and took my order it was also another guy that had already placed an order but didn't get his extra waffle she was rude to him. That type of service don't deserve 1 star.
Management doesn't seem to care to properly staff or train this store. Especially their 3rd shift. The people working there are nice but completely overwhelmed. Very sad for a Friday night.
So I requested a manager ( Brandon ) to tell him that the cook ( Zoey) man that food was on point like it was good MAGNIFICENT IT WAS AWESOME THANKS TO THE NEW COOK good food and service is always a good thing
Definitely the best waffle house in the grand Prairie area. Been here 3 times and there's no crud on the floors or food scattered across the kitchen. Service is good for a waffle house, dont have to wave anyone down for service or refills. Hashbrowns are always best here.
This an excellent Waffle House any day of the week, but certainly the spot after early Sunday morning service...I love ❤ the "down home" comradery of the staff as well ? as the great customer service!...and yes! The breakfast is good and ? hot! The staff is surely to be commended when it is hard to go and eat with staggering Covid-19 numbers negatively impacting the resteraunt industry...these are Krazy times and as you are patroning you are asked if you want to fill out an application to waitress, wash dishes, etc...but all in all, this is the BEST little Waffle house in Texas.
Quite possibly the best Waffle House experience I’ve ever had. Clean restaurant, employees who acted like they care, a perfectly made all star special, & overall excellent service. In and out in less than 15 min flat. Not sure if this was a miracle or just the norm for this location, but it was impressive none the less
The cook, Dominique the night manager, is amazing. Food is always made fresh and fast. The only complaint I have is that it’s ALWAYS cold in there lol. But I guess that’s a personal problem. Overall, great service.
Good food, good prices, great service.