Stopped by burger king Georgetown, Tx for a quick lunch, went through drive thru and asked about the special. I couldn't hear or understand worker, so I asked politely if he minded repeating himself and he rudely told me can't I read, just read the signage and cut me off . I decided to go inside to order and speak to manager about it. I asked for the manager and the person whom I asked was the manager and the person that spoke so rudely to me in the drive thru, he didn't apologize he continued to be rude in which then my husband told him not to speak to me in that manner and asked him if he was rude to everyone or just his wife. The manager said what are you going to do about to my husband in which infuriated him and I , he told my husband to come on motioning him with his hands asvif he wanted to fight my husband. A manager should take pride in his work and not take it out on customers if he's having a bad day. Maybe retraining or maybe replacement in this case.!!!!!!! Will never go to this location again and this will be shared socially for all to be warned of this location!!!!!!!!
Can't even put BBQ sauce in an order. In the 20+ years I've been going to this location I've had ONE order correct.Shut down already, even McDonald's isn't that bad. Not to mention the onion rings were like rocks.
Friendly staff, hot fries, decent hamburger although I forgot to take off the mayonnaise. First time at Burger King in quite some time. Happy to come back
Today I decided to go to my favorite BK located in Georgetown, I absolutely love their service and their friendly manager. The food is always hot and I am always greeted by friendly staff who always gets my order right. Thank you so much for always making me want to come back to this location. You all are very much appreciated especially working through this pandemic and keeping everything clean.
They had great customer service every time me and my grandson have gone . the manager is not only polite but, he seems to care about his young employees. ( it beats the heck out of mcdees !!) I highly recommend them , and it helps to use them coupons I might add. ?
Me and the wife had burgers and fries for lunch and jalapeño poppers they were great as well as the service staff and managers!! Keep up the great work people!! ?
Will NEVER go there again! Incompetent and rude! Used BK App to order, said just take a seat when I arrive and they'd call my order when ready at scheduled time. Also added a T-Mobile Tuesday special of free Whopper to order.I waited and some male employee finally calls me up and asked if I'd ordered. Told him I used app. He started to lecture me how I had to check in when I arrived. I told him App didn't say that. He told me he didn't have order, he brought up screen and I pointed to my order. He said he'd get it started. I barely sat down again when he 'waived' me up.Got order, but was missing T-Mobile special of Whopper. Went back to counter and tried to explain and show him what happened. He just shrugged his shoulders, said he never got that and walked away.I threw entire order away and left!!Will never go back!
First time here and I was very impressed. They inside was immaculate and well designed. I received very friendly service and even got to speak to the Manager. The food was fresh and quick. Thanks for a great lunch.
Don't ever get the onion rings!!! Horrible, tastes like cornmeal. Hard to find an onion in it. Tool it apart and looks like smashed up onion pieces. Go to What-A-Burger if you want great onion rings!!!
This is the best Burger King we have ordered from in the Austin area. Great customer service and freshly prepared food. Very pleased with our experiences here especially considering how much service industries have been struggling with staffing and suffered under the demands of customers. Huge thanks to the entire team!