I'm a regular and I'm not quick to complain but when I ask where an item in my order is and you say "I'll get right on that" and then 10 minutes later I ask another associate where it is at in the queue and you come over and say you forgot to tell them? I had two of my items and already waited 5 minutes initially giving them some space for error. They weren't overly busy.I thought about giving two stars because the cashier and other barista that came off break helped me immediately but the service prior just really was that poor given they looked at me a few times and still didn't connect the dots. order was supposed to be ready for pickup at 8:49 i didn't get my egg bites until 9:04 while having the rest of my order at 8:47. Needless to say my other food was cold and my nitro was starting to warm up. Drive the extra five minutes to another location unless they change.
I ordered 2 venti drinks. One was an iced latte, and the other was my rewards drink of a hot brewed coffee. The barista did not ask if I wanted cream or not. (I went to another store who happily gave me some cream.). When I got close to the bottom (an inch from the bottom), the sips were filled with grounds. I saved them, and you will be getting them back.
The label on my mobile order was correct. But it did not taste like my usual order. So a little disappointed. If I had more time I would have asked to remake it.
Staff was joking around with each other while we were trying to place our orders… wasn’t surprising that my sister’s drink was misheard. Despite the miscommunication, all of the other times I’ve been here everything went smoothly.
Not a good place! They almost run out of everything on their menu!!
Stopped in for a cup of coffee. Service was fast. Coffee was GREAT!
Staff is extremely friendly and always gets my order correct. They remember almost every customer's name when they come in the next time and even some people's orders. They are always smiling and are social but dont let it hender their job. The atmosphere is wonderful and they make you feel like you are their friends. I love going and will continue to as long as i can.Management is different and none of the staff are the same as when I did this review 4 years ago, this used to be my go to but the experiences and service and just the sense of friendship and community is gone, now it's just like any old business/coffee shop, and they decided to start doing the deposit before they close to leave father making it to where you can't use any cash at all 30 min before close, it's freezing and I was hoping to enjoy an old favorite a peppermint hot chocolate, and now I can't because all I have on me is cash. I'll continue to go to the other Starbucks, they have that service I love and aren't more worried about going home than doing their jobs.
I love this place. The service is fantastic and the drinks are perfect, but there’s always a guy sitting at the same place every day from morning to night, talking and laughing a lot. His laugh is loud and don’t know why it makes me scared a little bit, so I have to always put the headphones on.
I asked for a Vanilla latte and I got hot milk with whipped cream. I didn’t went back because I waited 25 minutes for my drink and I was already home when i noticed . It was my first time at this location and sure the last . They didn’t know what they were doing. Not organized at all.
I'm just impressed by the service here!!