New Egg Roll

2026 W Buckingham Rd, Garland - 75042
101 reviews
Chinese Japanese
(972) 272-5888

Food tasted okay but wasn't made well, and the service was subpar.We placed 2 separate orders food over the phone and were told it would be a 20-minute wait. I showed up 25 minutes after I called and had to wait another 15 minutes even though there was no one else there.When they took payment, they combined the bill and didn't give change for the order paying cash.When we got home (a 4-minute drive), we started eating. The sushi rolls were falling apart, and we had to cut most of them again as the seaweed was soggy and not cut all the way.

I ordered vegetable fried rice, absolutely no flavor at all the lady at the counterade it seem like since there is no meat in it that is why it has no flavor I guess she doesn't understand that even meat only has flavor because of the vegetables (onion powder, garlic seasoning, cayenne pepper) vegetable are what give everything flavor. I also ordered spring rolls and there was something inside that was not a vegetable she acted as If I was lying about meat being on the inside but I brought it to her and she couldn't tell me what it was although it looked a lot like chicken. If I bring you all of your food back in tacked and what was inside my spring roll I should be able to get a refund she went on to say how she worked there 3 months and never a complaint. Well that doesn't explain why there was meat in my food and it didn't taste like anything. I won't be back. I payed 9$ and she refunded me 4 dollars and I returned all the food. Horrible customer service. Would not recommend

The shrimp egg roll was way better than the pork for me. The beef and rice was delicious.

The food was very good and the service was great. I do recommend this place. And they are very friendly and very polite

Food wasn't that good, the takeout plate had burns and holes in them and the food gave me diarrhea, never come here there are so many other better Chinese restaurants in the area.

This place is awesome. Tge food is great. Always fresh and hot.

The restaurant has decent food it’s actually pretty good. But the service is terrible the staff act is if they are doing you a favor by selling you the food you are paying for. I’ve went into any restaurant where the people are so rude short and unfriendly.. the attitude and atmosphere alone makes you regret the visit and I’ve visited there times thinking maybe they are having a off day or maybe I’m being dramatic no I’m a very kind and happy person trust me it is then I will never give them another penny of my money.. Although the food is always fresh hot and tasty it’s a lot of good Chinese restaurant with the same price range with excellent customer service I’ll take me money where Its appreciated… even if it’s not genuine they genuinely at this restaurant make you feel unappreciated as hell.. like we doing you a favor being open to serve you.. no you are not it’s my money and other like me that make it possible to remain open ….that

Always hot and fresh. Lots of fresh veggies and hand rolled egg rolls made to order! Really a gem in disguise.

Fitst time i was there; some people complaint about the waiting time, but we have to understand that maybe they're employee short; like is happening everywhere, my shrim lo mein was delicious, so waiting didn't matter to me. I'll come back there .

Pretty deceit food, slow on window service.