Placed online order @8:22pm. They close at 9pm. My wife got there to the door at 830pm and they’re locking up. Tells her they stop taking online orders at a certain time and it was voided. I call to verify and the “GM” states they ran out of bread. Either way, money will be refunded in a few days?!Solution: have your online system not take orders if you cant make the order.Freaky fast to take the money and run.
In the door said the hours are operation is open until 9 but I just went inside the store and they told me they ended closing today early at 2:23 p.m. come on guys this is not the first time that you guys do this that is unacceptable you are losing business and customers please somebody for management or corporate take action of this because the door is even open and I assume that you go inside the store they told you that is closed
The general manager was the only one to show up to work the day I went. It was kinda sad, but he's doing it all on his own. Life is tough out there in every Industry. He did great and hopefully corporate recognizes it someday. Thanks for being open and serving us!
Closed at 8:50pm ten minutes before they’re actually suppose to be closed. I just wanted a couple of the day old breads. Lame.
Josh at this the location is incredible! he serves with the speed and friendliness like its a business day rush hour, even during a quiet tuesday night visit! thanks for keeping quality high at this location!!
Sandwiches here are always fresh and taste great!!!
Closed at 8:50pm ten minutes before they’re actually suppose to be closed. I just wanted a couple of the day old breads. Lame.
First let me say, I love the sandwiches... especially the #4. I used to go here frequently. Until, my last day in Oct. as noted in my GPS upload. I went in to get my usual #4. One of the regular workers was there and a female I don't remember ever seeing. He took my order and she fixed my sandwich. I couldn't believe what I was witnessing. As she began to work on the sandwich before mine, she scraped all the mayo off and wiped the spatula with the bread...What! I thought...but, I was like maybe it's just me. Well, she went on to make my sandwich. She didn't have her mask on and continued to talk over my food. She then realized she got my ingredients mixed up and began taking off the pickles and using her apron to wipe her hands. I was to done by the time I saw her run her hands across her nose. By then, the sandwich was less than enticing being I had seen all the other unsanitary things she had just done. The guy did try to right a wrong, but when I told him, I just wanted my money back, he seemed to be irritated and showed me a side I had never seen from him all the other times I went in. I didn't want to further engage either one on a remedy. I will not go back there...even though it was my go to spot for a about 2years. Unsanitary...no sir. Then, I went to the one at Town East....and, witness similar behavior that's what has driven me to take time out to write this review. Jimmy John's culture has seemed to change and it's noticeable. I hope this change because the sandwiches are really good, but not worth the health risk especially with covid outbreaks....simply WASH YOUR HANDS and were your mask when being directly over the top of people's food. It's a basic practice that doesn't fully ensure protection, but at least takes a measure to try....and, if nothing more show that you practice good personal hygiene.
Super fast as usual! The store was clean and the employees friendly and helpful.
Never let's me down. The#9 is my joint!!! Great customer service as well