Workers didn’t want to be there and were really rude and it was really expensive 20 dollars for 2 slice or pizza and a small pasta and 2 waters
pizza was great
I will give 5 stars to the long-term friendly employee Leticia who I have seen at the Galleria Dallas many years ago and she now is working at the Frisco location. When I am doing some mall shopping I always stop by for a quick piece of alfredo pizza and small salad then resume my shopping. Always tasty and I feel the quality is much better than a Papa Johns or Dominos where you cannot even get pizza by the slice. Regardless Sbarro's always has my loyalty when it comes to mall food!
Pizza was good. Cheese alfredo pizza was really good. Not bad for mall food.
Pizza was good. Cheese alfredo pizza was really good. Not bad for small food.
Pizza slice size and taste good for the price but servers not always friendly
Firstly, the pizza was overpriced at over $4 for a basic cheese. The sauce they use is nearly flavorless and the crust was barely seasoned. When I went to pay for it the woman at the cashier waited until my pizza came out of the oven, I grabbed it, then paid for it. Once I paid she just ignored me until I left. After carrying it around for less than 2 minutes my hand was covered in grease. I didn't even finish half the slice. Poor pizza and poor customer service.
Horrible experience.My wife and I got two combos.First combo: slice of pizza, baked ziti and the drinkSecond combo: 2 slices of pizza and the drinkMy wife and I prefer to drink water so when the worker (man with glasses) asked what would we like to drink I said we’d like water for both.He proceeded to get two water bottles and charged us .50 cents more for each combo since “bottle” was an upgrade.I explained to him that he had charged me and he said it was a .30 charge for bottle water and I said it was .50 not .30 and the cups with water were fine (since each combo already comes with a drink)He said it would be more if we got water in cups, I asked how would it be more if each combo comes with a drink?(At this point a man waiting next in line proceeded to harass me and my wife by telling us to leave)The worker was still claiming it would be more to give us cups of water , MORE than the bottled water because apparently he would have to price every item individually.I kept trying to explain to him that the combo already COMES WITH A DRINK and that we want THAT DRINK to be water instead of soda. He kept saying its going to be more and he ended up charging us every item individually.This man was defensive and felt like he was right because the person that kept harassing me and my wife was telling us to leave.The man was Caucasian, over weight, gotye, and a hat.This was horrible costumer service because of the miscommunication between me and the worker.The fact that the man next in line kept saying “leave” and “I dont care” to everything I would say really heated the situation and ended with my wife and I getting harassed and having to pay more than what we should have.Sbarros is great but this location has had bad bad experiences based off of other reviews too.Needs new management.
Food was good but the Host lady is so rude . She is unaware of basic customer service manners.i will not visit again this place ..
Always soooo good. Employees are nice patient and helpful everytime. I dispise malls but i love going to sbarros. Went sunday with girlfriend who had never eaten at one and she loved it as well. Didnt know what calzone was and employee explained patiently. ALWAYS TASTY ALWAYS GOOD EXPERIENCE