Last night, my family had dinner at Outback Frisco. Immediately after we were seated, our server Kahari was right there introducing himself. His service was exceptional! He was always making sure we had enough of everything, kept our drinks full, and was doing other things while keeping up with his tables. Our seating host, Kat, is also amazing! Her smile and personality could brighten any customers day. Great job y'all!!!! Thank you for making me and my family feel so at home ?
Wonderful location! The food was amazing and the service was even better. Our waitress, Abby, was super polite and patient with us even on a busy night. She was very knowledgeable about the menu and suggested a dish when I didn’t know what to order that is now my new favorite! I hardly leave reviews but I had to since this was the best service I’ve received anywhere lately. We will definitely be back!
Wonderful dinner and exceptional service from Andre! He treated our large party promptly and everything was accurate and delicious, plus he anticipated what we needed without having to ask. All other employees and manager were fabulous too and demonstrated extra level of service compared to most places. Happy kids + happy parents = win-win!
Took my wife to this Outback for her birthday. Our server - Kahari C. - exceeded all expectations. He was always there when you needed him but never intrusive. His demeanor was engaging and friendly. We got our finest meal ever at Outback, largely because it was delivered fresh and hot with attention to detail. Portions were generous in the "Texas" style and to-go boxes and bags delivered to the table in anticipation. Kahari claims to be a golfer in training, but he sure hit a hole in one on our visit! We'll be back and we'll be asking for him!
I put our names on the list online for 8:30, party of 5 and celebrating a friend’s birthday but we didn’t get seated until 9:15! The hostess team could have cared less… Luckily our server, Collin, made up for that frustration, along with our delicious meals. You never can go wrong with a steak from Outback! We almost left after 40 mins of waiting with 2 hungry kids but the steak was calling my name…. Mmmm. Thanks Collin for doing a great job!
My hubby and I went out for a date night with a gift certificate I was given from my parents.When it comes to the staff here, the manager and server were incredible. They really set the bar high when it comes to helping and accommodating someone with a food allergy. We didn’t feel shamed with their gluten free menu that was available with request.For starters, we did get their complimentary bread with whipped butter. It was a decent bread. We ordered our drinks and got their skewered shrimp for an appetizer. My husband ordered their porterhouse steak. I got the lobster. We both got salads and steamed veggies.When it arrived, I was a little bit surprised. The shrimp were pretty tiny, and tasted like frozen cocktail shrimp that had been re-heated in a pan with a blackened seasoning. The sauce that came with it was very mis-matched. It was overpowering with spice and really didn’t go well with the shrimp. For $9.99, I get it that you are not going to get large prawns here in the suburbs of dallas, but using frozen cocktail shrimp that was chewy and overcooked was not appealing to make me want to come back and order it again. The presentation was fine.Our salads arrived, and they were good. Fresh, clean chopped lettuce, cherry tomatoes, sliced onions, shredded cheese, and cucumber. My husband was confused as to which salad was placed in front of him because the dressing was on the bottom. This was his first time at Outback. I always get oil and vinegar, and check the leaves in the salad for browning. My salad was decent. It came with the meal, so I didn’t expect freshly diced tomato or freshly grated cheese. It was a salad like I could make at home.My entree I ordered was the lobster tails. The presentation was beautiful. The taste really let me down. The lobster was over cooked and chewy. It didn’t taste fresh. It tasted frozen. My first thought was that the lobster might have been chewy because it had been cooked using temps and time for frozen lobster, but it had thawed in the kitchen. Timing is difficult and lobster is sensitive. The lobster was leathery. I could have made better from Kroger. The size of the tails were about the same size as the ones I saw the next day in the butchers window at the grocery store. Two tails for 9.99. Here, I was charged $32. The fresh vegetables were cooked perfectly, and tasted fresh.My husbands steak. This restaurant is labeled as a STEAKHOUSE. This porterhouse steak was thin, gristly and cooked horribly. It looked like nobody did a quality check. For $28, I did not expect the same as what I could get from Bob’s for $52. However, I would have rather spent the money there as opposed to this garbage my husband got. I went by the grocery store and looked at the steaks. I could have bought a thick, juicy, delicious porterhouse for $7. This steak was thin, oversized, but filled with lots of overcooked gristle. It was also not cooked evenly. It was very chewy. I am not sure if they pounded out the meat to make it cook faster, look bigger, or if this was just disastrous meat that they are purchasing.We decided to go somewhere else for dessert.Since we paid for our meal with a gift card, I did not tell the manager about the food. I didn’t send anything back or question them. Their service was top notch. Five stars for their service!!Their food was very disappointing and I am embarrassed to have to give this review. I hate giving any negative feedback to any restaurant. The purchasing manager needs to take a look at the quality of the product coming out of the kitchen. I wish this restaurant all the best.
We have eaten here in several occasions and are always very impressed! Our waitress Shayna Reeves is awesome and always anticipates our needs. The new proprietor Matt Lewis checked on us and made sure that everything was up to Outback standards and our satisfaction. We will definitely be back!
Jamie was a great several
Not fresh salad, poor quality steak, poor customer service. It was a very disappointing experience.
This Outback is truly above all others. My wife and I have a long history at Outback including being servers in the 90s. This location sets themselves apart. The servers are outstanding. We enjoy the bar very much. So many regulars and you cannot beat bartenders like Susie, Zack, Paul and Jamie. You can tell the loyalty the customers have towards them. Keep up the great work y’all!